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Total Quality Management & Business Excellence Volume 16, 2005 - Issue 10
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Original Articles

An empirical study of software process maturity, TQM practices and organizational characteristics in Taiwanese companies

Shiang-Heng Chen Department of Information Management, National Chung Cheng University, Taiwan
,
Houn-Gee Chen Institute of Technology Management, National Tsing-Hua University, Shinchu 300, Taiwan
&
David C. Yen Department of Decision Sciences and Management Information Systems, Miami University, USACorrespondence[email protected]
Pages 1091-1102 | Published online: 24 Jan 2007

Citations (12)

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Read on this site (4)

Rafla Hchaichi. (2023) The Key Success Factors of Total Quality Management Implementation in State-Owned Enterprise. International Journal of Public Administration 46:2, pages 156-167.
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Shing-Han Li, David C. Yen, Wen-Hui Lu & Tung-Yu Chen. (2014) The characteristics of information system maintenance: an empirical analysis. Total Quality Management & Business Excellence 25:3-4, pages 280-295.
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Chung-Yang Chen, Pei-Chi Chen & Pei-Ying Chen. (2014) Teaching quality in higher education: An introductory review on a process-oriented teaching-quality model. Total Quality Management & Business Excellence 25:1-2, pages 36-56.
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Tzu-Su Li & L. C. Lin. (2011) A unified model for the implementation of both CMMI and 6σ. Total Quality Management & Business Excellence 22:4, pages 407-424.
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Articles from other publishers (8)

Yevgen Bogodistov, Jürgen Moormann, Rainer Sibbel, Oleksandr P. Krupskyi & Olena Hromtseva. (2021) Process maturity and patient orientation in times of a health system reform. Business Process Management Journal 28:1, pages 258-272.
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Felix Ter Chian Tan, Shan L. Pan & Meiyun Zuo. (2018) Realising platform operational agility through information technology–enabled capabilities: A resource‐interdependence perspective. Information Systems Journal 29:3, pages 582-608.
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Ö. Özgür Tanrıöver & Onur Demirörs. (2015) A process capability based assessment model for software workforce in emergent software organizations. Computer Standards & Interfaces 37, pages 29-40.
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Norshidah Mohamed & Jasber Kaur a/p Gian Singh. (2012) A conceptual framework for information technology governance effectiveness in private organizations. Information Management & Computer Security 20:2, pages 88-106.
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Mahesh K. NallaJason Rydberg & Gorazd Meško. (2011) Organizational factors, environmental climate, and job satisfaction among police in Slovenia. European Journal of Criminology 8:2, pages 144-156.
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Mao-yi Ye & Fu-cheng You. (2010) A Fast Variable Precision Template Matching Algorithm Based on Hybrid Genetic Algorithm. A Fast Variable Precision Template Matching Algorithm Based on Hybrid Genetic Algorithm.
Petros Dounos & George Bohoris. (2010) Factors for the Design of CMMI-Based Software Process Improvement Initiatives. Factors for the Design of CMMI-Based Software Process Improvement Initiatives.
Lie‐Chien Lin, Tzu‐Su Li & Judy P. Kiang. (2008) A continual improvement framework with integration of CMMI and six‐sigma model for auto industry. Quality and Reliability Engineering International 25:5, pages 551-569.
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