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Original Articles

The socio-technical approach to work organisation. An essential element in Quality Management Systems

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Pages 343-352 | Published online: 01 Apr 2008

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Myrte Legemaate, Roel Grol, Jeroen Huisman, Helma Oolbekkink– Marchand & Loek Nieuwenhuis. (2022) Enhancing a quality culture in higher education from a socio-technical systems design perspective. Quality in Higher Education 28:3, pages 345-359.
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Gilles Barouch & Frédéric Ponsignon. (2016) The epistemological basis for quality management. Total Quality Management & Business Excellence 27:7-8, pages 944-962.
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Articles from other publishers (2)

Malcolm Blumberg, Aileen Cater-Steel, Mohammad Mehdi Rajaeian & Jeffrey Soar. (2019) Effective organisational change to achieve successful ITIL implementation. Journal of Enterprise Information Management 32:3, pages 496-516.
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M. Grijalvo Martín, A. Ocampo Aguirre & Ana M. Vargas. 2014. Annals of Industrial Engineering 2012. Annals of Industrial Engineering 2012 273 280 .

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