672
Views
8
CrossRef citations to date
0
Altmetric
Original Articles

The epistemological basis for quality management

&
Pages 944-962 | Published online: 29 May 2016
 

Abstract

Researchers have observed that Quality Management (QM) is often inconsistently implemented in practice because of a lack of understanding of the main QM concepts. This article uses a multi-paradigm analysis involving systemic, pragmatic, and constructivist perspectives to show that the QM theory can be grounded in an epistemological framework based on the integration of these three paradigms. We propose and provide a solid and unifying epistemological basis to help better understand QM on a theoretical level as well as to facilitate its implementation.

Disclosure statement

No potential conflict of interest was reported by the authors.

ORCID

Frédéric Ponsignon http://orcid.org/0000-0003-0194-5236

Notes

1. The tenets of the systems paradigm that help to understand the concepts of QM theory are written in italics. The same approach will be used to link QM theory to the pragmatic and constructivist paradigms in the next two sections.

Log in via your institution

Log in to Taylor & Francis Online

PDF download + Online access

  • 48 hours access to article PDF & online version
  • Article PDF can be downloaded
  • Article PDF can be printed
USD 53.00 Add to cart

Issue Purchase

  • 30 days online access to complete issue
  • Article PDFs can be downloaded
  • Article PDFs can be printed
USD 404.00 Add to cart

* Local tax will be added as applicable

Related Research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.