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Original Articles

Sustaining business excellence

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Pages 565-576 | Published online: 21 May 2010

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (9)

Luis Fonseca. (2022) The EFQM 2020 model. A theoretical and critical review. Total Quality Management & Business Excellence 33:9-10, pages 1011-1038.
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Muhammad Saad Amjad, Muhammad Zeeshan Rafique, Mohammad Aamir Khan, Aazir Khan & Syed Fawad Bokhari. (2022) Blue Ocean 4.0 for sustainability – harnessing Blue Ocean Strategy through Industry 4.0. Technology Analysis & Strategic Management 0:0, pages 1-16.
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Fábio Daniel Correia, André M. Carvalho, Nicola Campbell-Allen & Paulo Sampaio. (2021) A new approach to organisational excellence for small and medium enterprises: the QOE-SME model. Total Quality Management & Business Excellence 32:11-12, pages 1359-1383.
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Daniel Carnerud, Anna Mårtensson, Karin Ahlin & Thomas Persson Slumpi. (2020) On the inclusion of sustainability and digitalisation in quality management – an overview from past to present. Total Quality Management & Business Excellence 0:0, pages 1-23.
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Tajammal Hussain, Rick Edgeman & Jacob Kjær Eskildsen. (2020) Knowledge-based intellectual structure of research in business excellence (1995–2015). Total Quality Management & Business Excellence 31:11-12, pages 1171-1194.
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Matthias Thürer, Ivan Tomašević, Mark Stevenson, Lawrence D. Fredendall & Charles W. Protzman. (2018) On the meaning and use of excellence in the operations literature: a systematic review. Total Quality Management & Business Excellence 0:0, pages 1-28.
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Jui-Ho Chen & Shwu-Ing Wu. (2015) A comparison of green business relationship models between industry types. Total Quality Management & Business Excellence 26:7-8, pages 778-792.
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Sheng-Hsun Hsu, Yu-Che Wang, Yu-Fan Chen & Su Mi Dahlgaard-Park. (2014) Building business excellence through psychological capital. Total Quality Management & Business Excellence 25:11-12, pages 1210-1223.
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Defeng Yang, Ping Zhao, Runping Lou & Haiying Wei. (2013) Environmental marketing strategy effects on market-based assets. Total Quality Management & Business Excellence 24:5-6, pages 707-718.
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Articles from other publishers (17)

Anna Mårtensson, Kristen Snyder, Pernilla Ingelsson & Ingela Bäckström. (2023) Understanding long-term thinking as a management strategy to support sustainable quality development: perspectives from education. The TQM Journal 35:9, pages 352-368.
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Joanna Gray, Jennifer Ross & Tony Badrick. (2022) The path to continual improvement and business excellence: compliance to ISO standards versus a business excellence approach. Accreditation and Quality Assurance 27:4, pages 195-203.
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Anna Adamik, Valentina Mihaela Ghinea, Mihalache Ghinea & Michał Nowicki. (2022) Mapping the maturity of SMART WORLD trends as a tool for developing business excellence and reducing organizational complexity. Management & Marketing. Challenges for the Knowledge Society 17:2, pages 193-219.
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Haifeng Yan, Qihu Wang, Yi Ke & Juan Wang. (2020) Explaining business excellence in Chinese firms: how does institutional relatedness matter?. Chinese Management Studies 15:2, pages 263-289.
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Luis Fonseca, António Amaral & José Oliveira. (2021) Quality 4.0: The EFQM 2020 Model and Industry 4.0 Relationships and Implications. Sustainability 13:6, pages 3107.
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Ana Maria Gomez-Trujillo, Juan Velez-Ocampo & Maria Alejandra Gonzalez-Perez. (2020) A literature review on the causality between sustainability and corporate reputation. Management of Environmental Quality: An International Journal 31:2, pages 406-430.
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Tajammal Hussain, Rick Edgeman, Jacob Eskildsen, Alaa Shoukry & Showkat Gani. (2018) Sustainable Enterprise Excellence: Attribute-Based Assessment Protocol. Sustainability 10:11, pages 4097.
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Flevy Lasrado & Vijay PereiraFlevy Lasrado & Vijay Pereira. 2018. Achieving Sustainable Business Excellence. Achieving Sustainable Business Excellence 231 241 .
Flevy Lasrado & Vijay PereiraFlevy Lasrado & Vijay Pereira. 2018. Achieving Sustainable Business Excellence. Achieving Sustainable Business Excellence 1 20 .
Flevy LasradoFlevy Lasrado. 2018. Achieving Organizational Excellence. Achieving Organizational Excellence 1 25 .
Shahla Seifi & David Crowther. 2017. Modern Organisational Governance. Modern Organisational Governance 91 105 .
Harjit Singh Sekhon, Dima Al-Eisawi, Sanjit Kumar Roy & Adrian Pritchard. (2015) Service excellence in UK retail banking: customers’ perspectives of the important antecedents. International Journal of Bank Marketing 33:7, pages 904-921.
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Flevy Lasrado, M. Arif & Aftab Rizvi. (2015) Employee suggestion scheme sustainability excellence model and linking organizational learning. International Journal of Organizational Analysis 23:3, pages 425-455.
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Satu Pätäri, Heli Arminen, Anni Tuppura & Ari Jantunen. (2014) Competitive and responsible? The relationship between corporate social and financial performance in the energy sector. Renewable and Sustainable Energy Reviews 37, pages 142-154.
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Ana Maria Casado Molina & Francisco José Cuadrado Méndez. (2014) La reputación corporativa: Un nuevo enfoque de las competencias transversales en el EEES. REDU. Revista de Docencia Universitaria 12:1, pages 353.
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Ana Maria Casado, José Ignacio Peláez & Juan Cardona. (2014) Managing Corporate Reputation: A Perspective on the Spanish Market. Corporate Reputation Review 17:1, pages 46-63.
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Satu Pätäri, Ari Jantunen, Kalevi Kyläheiko & Jaana Sandström. (2012) Does Sustainable Development Foster Value Creation? Empirical Evidence from the Global Energy Industry. Corporate Social Responsibility and Environmental Management 19:6, pages 317-326.
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