Citations (101)
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Kabir Musa Shuaib & Zhen He. (2023) Moderating role of organizational culture in the relationship between total quality management and organizational innovation among manufacturing SMEs in Nigeria. African Journal of Science, Technology, Innovation and Development 15:6, pages 743-766.
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Ankesh Mittal, Pardeep Gupta, Vimal Kumar, Jiju Antony, Elizabeth A. Cudney & Sandra L. Furterer. (2023) TQM practices and their impact on organisational performance: the case of India’s deming-award industries. Total Quality Management & Business Excellence 34:11-12, pages 1410-1437.
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Rafla Hchaichi. (2023) The Key Success Factors of Total Quality Management Implementation in State-Owned Enterprise. International Journal of Public Administration 46:2, pages 156-167.
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Ali Mohamad Mouazen & Ana Beatriz Hernández-Lara. (2023) Visualising the quality and the evolution of transactional and transformation leadership research: a 16-year bibliometric review. Total Quality Management & Business Excellence 34:1-2, pages 148-182.
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Yuh-Shan Ho, Ylenia Cavacece, Andrea Moretta Tartaglione & Alex Douglas. (2023) Publication performance and trends in Total Quality Management research: a bibliometric analysis. Total Quality Management & Business Excellence 34:1-2, pages 97-130.
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Philipp Reynders, Maneesh Kumar & Pauline Found. (2022) ‘Lean on me’: an integrative literature review on the middle management role in lean. Total Quality Management & Business Excellence 33:3-4, pages 318-354.
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Thivya Jevanesan, Jiju Antony, Bryan Rodgers & Anupama Prashar. (2021) Applications of continuous improvement methodologies in the voluntary sector: a systematic literature review. Total Quality Management & Business Excellence 32:3-4, pages 431-447.
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Marcelo A. Souza, Miriam Borchardt, Giancarlo M. Pereira & Cláudia V. Viegas. (2020) TQM at car dealerships with better sales performance: a multiple case study. Total Quality Management & Business Excellence 31:13-14, pages 1621-1638.
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Rui Chen, Yuan-Duen Lee & Cheng-Hua Wang. (2020) Total quality management and sustainable competitive advantage: serial mediation of transformational leadership and executive ability. Total Quality Management & Business Excellence 31:5-6, pages 451-468.
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Muslim Diekola Akanmu, Mohamad Ghozali Hassan & Ahmad Yusni Bin Bahaudin. (2020) A preliminary analysis modeling of the relationship between quality management practices and sustainable performance. Quality Management Journal 27:1, pages 37-61.
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Mohammed H. Alanazi. (2020) The mediating role of primary TQM factors and strategy in the relationship between supportive TQM factors and organisational results: An empirical assessment using the MBNQA model. Cogent Business & Management 7:1.
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Maria Pia Ciano, Rossella Pozzi, Tommaso Rossi & Fernanda Strozzi. (2019) How IJPR has addressed ‘lean’: a literature review using bibliometric tools. International Journal of Production Research 57:15-16, pages 5284-5317.
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V. Raja Sreedharan, R. Raju, R. Rajkanth & M. Nagaraj. (2018) An empirical assessment of Lean Six Sigma Awareness in manufacturing industries: construct development and validation. Total Quality Management & Business Excellence 29:5-6, pages 686-703.
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G. Muruganantham, S. Vinodh, C. S. Arun & K. Ramesh. (2018) Application of interpretive structural modelling for analysing barriers to total quality management practices implementation in the automotive sector. Total Quality Management & Business Excellence 29:5-6, pages 524-545.
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Chi-Kuang Chen & Lidia Reyes. (2017) A quality management approach to guide the executive management team through the product/service innovation process. Total Quality Management & Business Excellence 28:9-10, pages 1003-1022.
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Willian Giordani da Silveira, Edson Pinheiro de Lima, Sergio E. Gouvea da Costa & Fernando Deschamps. (2017) Guidelines for Hoshin Kanri implementation: development and discussion. Production Planning & Control 28:10, pages 843-859.
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Jacobus Johannes Oschman. (2017) The Role of Strategic Planning in Implementing a Total Quality Management Framework: An Empirical View. Quality Management Journal 24:2, pages 41-53.
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Luís Pimentel & Maria Major. (2016) Key success factors for quality management implementation: evidence from the public sector. Total Quality Management & Business Excellence 27:9-10, pages 997-1012.
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José Álvarez-García, María de la Cruz Del Río-Rama, Margarida Saraiva & António Ramos-Pires. (2016) Dependency relationships between critical factors of quality and employee satisfaction. Total Quality Management & Business Excellence 27:5-6, pages 595-612.
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John Nicholas. (2016) Hoshin kanri and critical success factors in quality management and lean production. Total Quality Management & Business Excellence 27:3-4, pages 250-264.
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Reuben F. Burch V, Lesley Strawderman & Stanley Bullington. (2016) Global corporation rollout of ruggedised handheld devices: a Lean Six Sigma case study. Total Quality Management & Business Excellence 27:1-2, pages 1-16.
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Michela Poli, Silvia Pardini, Ilaria Passarelli, Ilaria Citti, Davide Cornolti & Eugenio Picano. (2015) The 4A's improvement approach: a case study based on UNI EN ISO 9001:2008. Total Quality Management & Business Excellence 26:11-12, pages 1113-1130.
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Arturo Calvo-Mora, Araceli Picón-Berjoyo, Carolina Ruiz-Moreno & Lourdes Cauzo-Bottala. (2015) Contextual and mediation analysis between TQM critical factors and organisational results in the EFQM Excellence Model framework. International Journal of Production Research 53:7, pages 2186-2201.
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Shih-Lung Fu, Shou-Yan Chou, Chi-Kuang Chen & Chi-Wei Wang. (2015) Assessment and cultivation of total quality management organisational culture – an empirical investigation. Total Quality Management & Business Excellence 26:1-2, pages 123-139.
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Chao-Ton Su & Tsung-Ming Yang. (2015) Hoshin Kanri planning process in human resource management: recruitment in a high-tech firm. Total Quality Management & Business Excellence 26:1-2, pages 140-156.
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Rameshwar Dubey & Angappa Gunasekaran. (2015) Exploring soft TQM dimensions and their impact on firm performance: some exploratory empirical results. International Journal of Production Research 53:2, pages 371-382.
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Karen J. Fryer & Susan M. Ogden. (2014) Modelling continuous improvement maturity in the public sector: key stages and indicators. Total Quality Management & Business Excellence 25:9-10, pages 1039-1053.
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Luís Pimentel & Maria João Major. (2014) Quality management and a balanced scorecard as supporting frameworks for a new management model and organisational change. Total Quality Management & Business Excellence 25:7-8, pages 763-775.
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Manuel F. Suárez-Barraza & José Humberto Ablanedo-Rosas. (2014) Total quality management principles: implementation experience from Mexican organisations. Total Quality Management & Business Excellence 25:5-6, pages 546-560.
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Wai Peng Wong, Ming-Lang Tseng & Kim Hua Tan. (2014) A business process management capabilities perspective on organisation performance. Total Quality Management & Business Excellence 25:5-6, pages 602-617.
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Małgorzata Wiśniewska & Katarzyna A. Szczepańska. (2014) Quality management frameworks implementation in Polish local governments. Total Quality Management & Business Excellence 25:3-4, pages 352-366.
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Wai
Peng Wong. (2013) Business-process management: a proposed framework for future research. Total Quality Management & Business Excellence 24:5-6, pages 719-732.
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Beata Starzyńska & Adam Hamrol. (2013) Excellence toolbox: Decision support system for quality tools and techniques selection and application. Total Quality Management & Business Excellence 24:5-6, pages 577-595.
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H.
J. Doeleman, Steven ten Have & Kees Ahaus. (2012) The moderating role of leadership in the relationship between management control and business excellence. Total Quality Management & Business Excellence 23:5-6, pages 591-611.
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Trevor
J. Green. (2012) TQM and organisational culture: How do they link?. Total Quality Management & Business Excellence 23:2, pages 141-157.
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Articles from other publishers (66)
S. P. Burlankov & A. S. Baldina. (2023) Quality Management at Russian Enterprises in Conditions of Import-Substitution. Vestnik of the Plekhanov Russian University of Economics:6, pages 223-233.
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Alessandro Laureani, Jiju Antony, Mariam Ali Ramadan, Maha Khalifa Al Dhaheri, Anders Fundin & Lars Sörqvist. (2023) Leadership characteristics for implementation and sustainability of quality: an exploratory study and directions for further research. The TQM Journal.
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Grid Rangsungnoen. (2022) An investigation of mediating factors for export–import business performance excellence: a systems perspective framework for Thailand. The TQM Journal 35:7, pages 1588-1608.
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Vimal Kumar, Ankesh Mittal, Pratima Verma & Jiju Antony. (2023) Mapping the TQM implementation approaches and their impact on realizing leadership in Indian tyre manufacturing industry. The TQM Journal.
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Marek Bugdol & Daniel Puciato. (2023) Punishment of employees – its causes, types, and consequences, as well as factors determining punishment for poor quality. International Journal of Contemporary Management 0:0.
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Riska Destiana. (2023) Kepemimpinan dan Pengembangan Sumber Daya Manusia Sektor Publik. Dialogue : Jurnal Ilmu Administrasi Publik 5:1.
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Jorge Benny Benzaquen & Juan Pedro Narro. (2022) Total quality management in Peruvian goods companies during the COVID-19 pandemic. Benchmarking: An International Journal 30:5, pages 1536-1561.
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Aawag Mohsen Alawag, Wesam Salah Alaloul, M.S. Liew, Muhammad Ali Musarat, Abdullah O. Baarimah, Syed Saad & Syed Ammad. (2023) Critical Success Factors Influencing Total Quality Management In Industrialised Building System: A Case Of Malaysian Construction Industry. Ain Shams Engineering Journal 14:2, pages 101877.
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Rana B.S. Madi Odeh, Bader Yousef Obeidat, Mais Osama Jaradat, Ra'ed Masa'deh & Muhammad Turki Alshurideh. (2021) The transformational leadership role in achieving organizational resilience through adaptive cultures: the case of Dubai service sector. International Journal of Productivity and Performance Management 72:2, pages 440-468.
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Teresina Torre, Damiano Petrolo, Massimiliano Matteo Pellegrini & Daria Sarti. (2023) Does the ferry sector need soft total quality management practices? Evidence from an Italian ferry company. The TQM Journal.
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Amal Jishnu HM, Hareendrakumar VR & Suresh Subramoniam. (2022) Perceived Effectiveness of Total Quality Management (TQM) Practice of the Public Sector Companies in India. Business Perspectives and Research, pages 227853372211326.
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Kari Lepistö, Minna Saunila & Juhani Ukko. (2021) Facilitating SMEs' profitability through total quality management: the roles of risk management, digitalization, stakeholder management and system deployment. The TQM Journal 34:6, pages 1572-1599.
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Rohan Crichton, Paul Shrivastava, Thomas Walker, Faraz Farhidi, Vindhya Weeratunga & Douglas Renwick. (2022) Improving executive compensation in the fossil fuel sector to influence green behaviors. German Journal of Human Resource Management: Zeitschrift für Personalforschung, pages 239700222211376.
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Scott C. Manley, Ralph I. Williams Jr. & Joseph F. Hair Jr.. (2022) Enhancing TQM’s effect on small business performance: a PLS-SEM exploratory study of TQM applied with a comprehensive strategic approach. The TQM Journal.
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Sang M. Lee & DonHee Lee. (2022) Developing Green Healthcare Activities in the Total Quality Management Framework. International Journal of Environmental Research and Public Health 19:11, pages 6504.
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G.S. Sureshchandar. (2022) Quality 4.0 – understanding the criticality of the dimensions using the analytic hierarchy process (AHP) technique. International Journal of Quality & Reliability Management 39:6, pages 1336-1367.
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Nimra Afzal & Aamer Hanif. (2022) Factors affecting project performance in emerging construction firms: a moderated mediation model. Engineering Management in Production and Services 14:1, pages 113-124.
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Sang M. Lee & DonHee Lee. (2022) Effects of healthcare quality management activities and sociotechnical systems on internal customer experience and organizational performance. Service Business 16:1, pages 1-28.
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Nelli Vladimirovna Syreyshchikova, Danil Yurievich Pimenov, Elena Nikolaevna Yaroslavova, Munish Kumar Gupta, Shubham Sharma & Khaled Giasin. (2021) Product Quality Planning in Laser Metal Processing Based on Open Innovation Using Quality Function Deployment. Journal of Open Innovation: Technology, Market, and Complexity 7:4, pages 240.
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Muhammad Khuram Khalil & Umaporn Muneenam. (2021) Total Quality Management Practices and Corporate Green Performance: Does Organizational Culture Matter?. Sustainability 13:19, pages 11021.
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Jorge Luis García-Alcaraz, Francisco Javier Flor Montalvo, Cuauhtémoc Sánchez-Ramírez, Liliana Avelar-Sosa, José Antonio Marmolejo Saucedo & Giner Alor-Hernández. (2019) Importance of organizational structure for TQM success and customer satisfaction. Wireless Networks 27:3, pages 1601-1614.
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Subrata Talapatra, Md. Kutub Uddin, Jiju Antony, Shivam Gupta & Elizabeth A. Cudney. (2019) An empirical study to investigate the effects of critical factors on TQM implementation in the garment industry in Bangladesh. International Journal of Quality & Reliability Management 37:9/10, pages 1209-1232.
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Yvonne Lagrosen & Stefan Lagrosen. (2020) Gender, quality and health – a study of Swedish secondary school teachers. International Journal of Workplace Health Management 13:2, pages 223-238.
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Taghreed Abu Salim, Balan Sundarakani & Flevy Lasrado. (2019) The relationship between TQM practices and organisational innovation outcomes. The TQM Journal 31:6, pages 874-907.
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Jorge Luis García-Alcaraz, Francisco Javier Flor-Montalvo, Liliana Avelar-Sosa, Cuauhtémoc Sánchez-Ramírez & Emilio Jiménez-Macías. (2019) Human Resource Abilities and Skills in TQM for Sustainable Enterprises. Sustainability 11:22, pages 6488.
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Sanjay Sharma & Sachin Modgil. (2019) TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry. Business Process Management Journal 26:1, pages 331-370.
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Tim Delbrügger, Matthias Meißner, Andreas Wirtz, Dirk Biermann, Johanna Myrzik, Jürgen Rossmann & Petra Wiederkehr. (2019) Multi-level simulation concept for multidisciplinary analysis and optimization of production systems. The International Journal of Advanced Manufacturing Technology 103:9-12, pages 3993-4012.
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Anant Deshpande. (2019) Total Quality Management, Concurrent Engineering and Manufacturing Performance: An Empirical Investigation. Journal of Operations and Strategic Planning 2:1, pages 35-64.
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V Makolov. (2019) Context of Organization and Quality Management. IOP Conference Series: Earth and Environmental Science 272:3, pages 032216.
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Tibor Tenji & Andrea Foley. (2019) Testing the readiness of an organisational culture profile to a TQM implementation. The TQM Journal 31:3, pages 400-416.
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Francesco Polese, Massimiliano Vesci, Orlando Troisi & Mara Grimaldi. (2019) Reconceptualizing TQM in service ecosystems: an integrated framework. International Journal of Quality and Service Sciences 11:1, pages 104-126.
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Muhammad Adnan Khurshid, Muslim Amin & Wan Khairuzzaman Wan Ismail. (2018) Total quality and socially responsible management (TQSR-M). Benchmarking: An International Journal 25:8, pages 2566-2588.
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Eliana R. Migowski, Nery Oliveira Júnior, Fernando Riegel & Sérgio A. Migowski. (2018) Interpersonal relationships and safety culture in Brazilian health care organisations. Journal of Nursing Management 26:7, pages 851-857.
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Kanwal Nasim. (2018) Role of internal and external organizational factors in TQM implementation. International Journal of Quality & Reliability Management 35:5, pages 1014-1033.
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Anders Fundin, Bjarne Bergquist, Henrik Eriksson & Ida Gremyr. (2018) Challenges and propositions for research in quality management. International Journal of Production Economics 199, pages 125-137.
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Ioannis N. Metaxas, Dimitrios E. Koulouriotis & Dimitrios Emiris. (2018) Economic crisis and business excellence: a comparative multi case study assessment. International Journal of Quality & Reliability Management 35:4, pages 914-939.
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Shweta Bajaj, Ruchi Garg & Monika Sethi. (2018) Total quality management: a critical literature review using Pareto analysis. International Journal of Productivity and Performance Management 67:1, pages 128-154.
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Luís Mendes & Dalila Dias. 2018. Entrepreneurial, Innovative and Sustainable Ecosystems. Entrepreneurial, Innovative and Sustainable Ecosystems
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Andrea Chiarini & Emidia Vagnoni. (2017) TQM implementation for the healthcare sector. Leadership in Health Services 30:3, pages 210-216.
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Muslim Amin, Abdullah Mohamed Aldakhil, Chengzhong Wu, Sajad Rezaei & Cihan Cobanoglu. (2017) The structural relationship between TQM, employee satisfaction and hotel performance. International Journal of Contemporary Hospitality Management 29:4, pages 1256-1278.
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Evangelos Psomas & Jiju Antony. (2017) Total quality management elements and results in higher education institutions. Quality Assurance in Education 25:2, pages 206-223.
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Desirée H. van Dun, Jeff N. Hicks & Celeste P.M. Wilderom. (2017) Values and behaviors of effective lean managers: Mixed-methods exploratory research. European Management Journal 35:2, pages 174-186.
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Evangelos Psomas, Fotis Vouzas, Nancy Bouranta & Mary Tasiou. (2017) Effects of total quality management in local authorities. International Journal of Quality and Service Sciences 9:1, pages 41-66.
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Nancy Bouranta, Evangelos L. Psomas & Angelos Pantouvakis. (2017) Identifying the critical determinants of TQM and their impact on company performance. The TQM Journal 29:1, pages 147-166.
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Barbara Aquilani, Cecilia Silvestri, Alessandro Ruggieri & Corrado Gatti. (2017) A systematic literature review on total quality management critical success factors and the identification of new avenues of research. The TQM Journal 29:1, pages 184-213.
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Flevy Lasrado. (2016) Business excellence in the United Arab Emirates through soft TQM. Human Systems Management 35:3, pages 229-236.
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Abdullah Alhaqbani, Deborah M Reed, Barbara M Savage & Jana Ries. (2016) The impact of middle management commitment on improvement initiatives in public organisations. Business Process Management Journal 22:5, pages 924-938.
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Nadeem Yousaf. (2016) Influence of mission and vision on the state development: a case of Pakistan. International Journal of Public Leadership 12:1, pages 52-72.
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Archana Krishnan. (2016) Implementation of quality initiatives in Indian public and private sector organizations. International Journal of Quality & Reliability Management 33:2, pages 246-266.
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Eva Suarez, Arturo Calvo-Mora & José Luis Roldán. (2016) The role of strategic planning in excellence management systems. European Journal of Operational Research 248:2, pages 532-542.
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Anders Haug. (2015) Work instruction quality in industrial management. International Journal of Industrial Ergonomics 50, pages 170-177.
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Erika Lourdes González Rosas, Andrés Carrión García & Daniel Palacios Marqués. (2015) El liderazgo por competencias y el EFQM. Investigación Administrativa 44-2, pages 1-25.
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Rameshwar Dubey. (2015) An insight on soft TQM practices and their impact on cement manufacturing firm’s performance. Business Process Management Journal 21:1, pages 2-24.
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Colm Heavey, Ann Ledwith & Eamonn Murphy. (2014) Introducing a new continuous improvement framework for increased organisational return on investment. The TQM Journal 26:6, pages 594-609.
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Evangelos Psomas, Fotis Vouzas & Dimitrios Kafetzopoulos. (2014) Quality management benefits through the “soft” and “hard” aspect of TQM in food companies. The TQM Journal 26:5, pages 431-444.
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Carlos A. Benavides-Velasco, Cristina Quintana-García & Macarena Marchante-Lara. (2014) Total quality management, corporate social responsibility and performance in the hotel industry. International Journal of Hospitality Management 41, pages 77-87.
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Thomas Ahrens. (2014) Tracing the evolution of the Dubai Government Excellence Program. Journal of Economic and Administrative Sciences 30:1, pages 2-15.
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W.P. Richard Wickramaratne. (2014) Organizational Commitment and Employee Perceived TQM Excellence. Management and Labour Studies 38:4, pages 399-409.
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Zsuzsanna Eszter Tóth & Tamás Jónás. (2012) Measuring intellectual capital in the light of the EFQM Excellence Model: evidence from Hungary. International Journal of Quality and Service Sciences 4:4, pages 316-331.
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Carol Rivas, Stephanie Taylor, Stephen Abbott, Aileen Clarke, Chris Griffiths, C. Michael Roberts & Robert Stone. (2012) Perceptions of changes in practice following peer review in the National Chronic Obstructive Pulmonary Disease Resources and Outcomes Project. International Journal of Health Care Quality Assurance 25:2, pages 91-105.
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John Walker. (2011) Being professional in English language teaching services: a Delphic panel study. Quality Assurance in Education 19:4, pages 307-334.
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