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Ahmed M Al Ramahi, Amanda Davies & Faisal Al Kaabi. (2023) Measuring the impact of intellectual capital performance management indicators through the lens of organizational capital: A Police Agency case study. Policing: A Journal of Policy and Practice 17.
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Ola Khalid AlZawati, Hamdi Bashir & Imad Alsyouf. (2020) Modelling and analyzing of critical success factors for implementing UAE’s Government Excellence Model in the public sector: an ISM and Fuzzy-MICMAC approach. International Journal of System Assurance Engineering and Management 11:6, pages 1107-1132.
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Flevy Lasrado & Munyaradzi Nyadzayo. (2019) Improving service quality. International Journal of Quality & Reliability Management 37:3, pages 393-410.
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Daniel Jiménez-Jiménez, Micaela Martínez-Costa & Lorena Para-Gonzalez. (2019) Implications of TQM in firm’s innovation capability. International Journal of Quality & Reliability Management 37:2, pages 279-304.
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