Citations (52)
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Rana Basu, Prabha Bhola & Manik Chandra Das. (2020) A framework of quality management practices for Indian service SMEs. Quality Management Journal 27:1, pages 62-75.
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Hsin-Pin Fu, Tien-Hsiang Chang, Arthur Lin, Sheng-Wei Lin & Chao-Han Chien. (2017) Applying FSE to enhance customer value by improving store image in different consumer groups. Total Quality Management & Business Excellence 28:5-6, pages 481-500.
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Sanjib Kumar Das, Vishal Singh Patyal & Suman Mukhopadhyay. (2017) Development and validation of a Re-Modified Work-Style Short Form Questionnaire for assessment of stress in medical practitioners working in Indian hospitals. Theoretical Issues in Ergonomics Science 18:2, pages 95-109.
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Eduardo Gomes Salgado, Luiz Alberto Beijo, Paulo Sampaio, Carlos Henrique Pereira Mello & Pedro Saraiva. (2016) ISO 9001 certification in the American Continent: a statistical analysis and modelling. International Journal of Production Research 54:18, pages 5416-5433.
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Abbas Mardani, Ahmad Jusoh, Edmundas Kazimieras Zavadskas, Norhayati Zakuan, Alireza Valipour & Mansooreh Kazemilari. (2016) Proposing a new hierarchical framework for the evaluation of quality management practices: a new combined fuzzy hybrid MCDM approach. Journal of Business Economics and Management 17:1, pages 1-16.
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Ehsan Sabet, Elisabeth Adams & Baback Yazdani. (2016) Quality management in heavy duty manufacturing industry: TQM vs. Six Sigma. Total Quality Management & Business Excellence 27:1-2, pages 215-225.
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Stefano Barone, Anna Errore & Alberto Lombardo. (2014) Prioritisation of alternatives with analytical hierarchy process plus response latency and web surveys. Total Quality Management & Business Excellence 25:7-8, pages 953-965.
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Muhammad Asif & Cory Searcy. (2014) Determining the key capabilities required for performance excellence in higher education. Total Quality Management & Business Excellence 25:1-2, pages 22-35.
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Namish Mehta, Prakash Verma & Nitin Seth. (2014) Total quality management implementation in engineering education in India: an interpretive structural modelling approach. Total Quality Management & Business Excellence 25:1-2, pages 124-140.
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Falk Steinberg & Ralf Woll. (2013) Application of analytical hierarchy process to support selection of difficult-to-quantify characteristics in new product development. Total Quality Management & Business Excellence 24:7-8, pages 797-810.
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Elisabeth Johansson, Lars Witell & Mattias Elg. (2013) Changing quality initiative – does the quality profile really change?. Total Quality Management & Business Excellence 24:1-2, pages 79-90.
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Articles from other publishers (41)
Shubham Senapati & Rajeev Kumar Panda. (2023) Enriching healthcare service quality by leveraging service experiences in Indian private hospitals: application of fuzzy-AHP approach. International Journal of Quality & Reliability Management 40:10, pages 2301-2325.
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Naif Almakayeel. (2023) Relationship Modeling of Travel Website Quality toward Customer Satisfaction Influencing Purchase Intention. Sustainability 15:10, pages 8225.
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Popi Konidari & Angel Nikolaev. (2022) Incorporating barriers in scenarios for energy efficiency improvement and promoting renewable energy in the Bulgarian residential sector. Energy Efficiency 15:7.
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Sami Ali Al-Yazidi, Jawad Berri & Mohammad Mehedi Hassan. (2022) Novel hybrid model for organizations’ reputation in online social networks. Journal of King Saud University - Computer and Information Sciences 34:8, pages 5305-5317.
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Shiwang Yu, Vince Lew, Wenting Ma, Zhikang Bao & Jian Li Hao. (2022) Unlocking key factors affecting utilization of biomass briquettes in Africa through SWOT and analytic hierarchy process: A case of Madagascar. Fuel 323, pages 124298.
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Quadri Noorulhasan Naveed, Adel Ibrahim Qahmash, Muna Al-Razgan, Karishma M. Qureshi, Mohamed Rafik Noor Mohamed Qureshi & Ali A. Alwan. (2022) Evaluating and Prioritizing Barriers for Sustainable E-Learning Using Analytic Hierarchy Process-Group Decision Making. Sustainability 14:15, pages 8973.
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Qiong Wu, Jing Xuan, Fuli Zhou, Yuanfei Mei & Jiafu Su. (2022) New Quality Cost Framework (QCF) Based on the Hybrid Fuzzy MCDM Approach. Computational Intelligence and Neuroscience 2022, pages 1-13.
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Renier Christiaan Els & Helen H.W. Meyer. (2022) Leaders' attitudes towards, and commitment to quality management of training within the military. The TQM Journal 34:7, pages 1-17.
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Faisal Talib, Saheim K Josaiman & Mohd. Nishat Faisal. (2020) An integrated AHP and ISO14000, ISO26000 based approach for improving sustainability in supply chains. International Journal of Quality & Reliability Management 38:6, pages 1301-1327.
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Olga A. Shvetsova, Sung Chul Park & Jang Hee Lee. (2021) Application of Quality Function Deployment for Product Design Concept Selection. Applied Sciences 11:6, pages 2681.
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Katarína Teplická & Soňa Hurná. (2021) New Approach of Costs of Quality According their Trend of During Long Period in Industrial Enterprises in SMEs. Management Systems in Production Engineering 29:1, pages 20-26.
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Damjan Maletič, Hana Pačaiová, Anna Nagyová, Boštjan Gomišček & Matjaž Maletič. (2021) Framework Development of an Asset Manager Selection Based on Risk Management and Performance Improvement Competences. Safety 7:1, pages 10.
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Faisal Talib & Zillur Rahman. 2021. Ergonomics for Improved Productivity. Ergonomics for Improved Productivity
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Faisal Talib & Zillur Rahman. 2021. Operations Management and Systems Engineering. Operations Management and Systems Engineering
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Quadri Noorulhasan Naveed, Mohamed Rafik Noor Qureshi, Nasser Tairan, AbdulHafeez Mohammad, Asadullah Shaikh, Alhuseen O. Alsayed, Asadullah Shah & Fahad Mazaed Alotaibi. (2020) Evaluating critical success factors in implementing E-learning system using multi-criteria decision-making. PLOS ONE 15:5, pages e0231465.
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Dilip Kushwaha & Faisal Talib. (2020) Ranking of Barriers to Green Manufacturing Implementation in SMEs Using Best-Worst Method. IOP Conference Series: Materials Science and Engineering 748:1, pages 012017.
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Mohammad Azam, Mohamed Rafik Noor Mohamed Qureshi & Faisal Talib. 2020. Hospital Management and Emergency Medicine. Hospital Management and Emergency Medicine
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Shweta Bajaj, Ruchi Garg, Monika Sethi & Sujit Dey. (2019) Classification and positioning of TQM practices for implementation in steel industries. International Journal of Quality & Reliability Management 36:9, pages 1556-1573.
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Meysam Asadi & Kazem Pourhossein. (2019) Locating Renewable Energy Generators Using K-Nearest Neighbors (KNN) Algorithm. Locating Renewable Energy Generators Using K-Nearest Neighbors (KNN) Algorithm.
Kwast-Kotlarek & Hełdak. (2019) Evaluation of the Construction and Investment Process of a High-Pressure Gas Pipeline with Use of the Trenchless Method and Open Excavation Method. Analytic Hierarchy Process (AHP). Sustainability 11:8, pages 2438.
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Jagroop Singh, Somesh Kumar Sharma & Rajnish Srivastava. (2019) AHP-Entropy based priority assessment of factors to reduce aviation fuel consumption. International Journal of System Assurance Engineering and Management 10:2, pages 212-227.
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Namish Mehta, Nilesh Diwakar & Rajeev Arya. (2019) Evaluating comparative performance of Indian engineering educational institutes based on TQM criteria for internal benchmarking. Benchmarking: An International Journal 26:1, pages 221-245.
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Tengku Nur Azila Raja Mamat, Muhamad Zameri Mat Saman, Safian Sharif, Vladimir Simic & Dzuraidah Abd Wahab. (2018) Development of a performance evaluation tool for end-of-life vehicle management system implementation using the analytic hierarchy process. Waste Management & Research: The Journal for a Sustainable Circular Economy 36:12, pages 1210-1222.
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Amal Alameeri, Mian M. Ajmal, Matloub Hussain & Petri Helo. (2018) Sustainable management practices in UAE hotels. International Journal of Culture, Tourism and Hospitality Research 12:4, pages 440-466.
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Augusto Duarte Alvarenga, Eduardo Gomes Salgado & Glauco Henrique de Sousa Mendes. (2018) Ranking criteria for selection of certification bodies for ISO 9001 through the Analytic Hierarchy Process (AHP). International Journal of Quality & Reliability Management 35:7, pages 1321-1342.
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Fuli Zhou, Xu Wang & Avinash Samvedi. (2018) Quality improvement pilot program selection based on dynamic hybrid MCDM approach. Industrial Management & Data Systems 118:1, pages 144-163.
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Mohammad Azam, Mohamed Rafik Noor Mohamed Qureshi & Faisal Talib. (2017) Quality Evaluation of Health Care Establishment Utilizing Fuzzy AHP. International Journal of Service Science, Management, Engineering, and Technology 8:4, pages 83-120.
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Vicente Roca-Puig & Ana B. Escrig-Tena. (2017) Examining nonlinear relationships between quality management and financial performance. International Journal of Quality & Reliability Management 34:7, pages 1094-1110.
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Md Fauzi Ahmad, Phoi Soo Nee, Nik Hisyamudin Muhd Nor, Chan Shiau Wei, Mohd Fahrul Hassan & Nor Aziati Abdul Hamid. Total quality management practices in Malaysia healthcare industry. Total quality management practices in Malaysia healthcare industry.
Ünal Gündoğan, Alper Gücümengil & Gürdal Gedik. (2016) How to build capacity in statistics for providers of official statistics: A case study from Turkey. Statistical Journal of the IAOS 32:4, pages 645-657.
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Ibrahim A. Elshaer & Marcjanna M. Augustyn. (2016) Direct effects of quality management on competitive advantage. International Journal of Quality & Reliability Management 33:9, pages 1286-1310.
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Andre Tavares de Aquino & Renata Maciel de Melo. (2016) Multicriteria model for selecting TQM consultancy and certification services. Benchmarking: An International Journal 23:7, pages 1736-1750.
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Sachin Kumar Mangla, Kannan Govindan & Sunil Luthra. (2016) Critical success factors for reverse logistics in Indian industries: a structural model. Journal of Cleaner Production 129, pages 608-621.
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Fuli Zhou, Xu Wang, Yun Lin, Yandong He & Lin Zhou. (2016) Strategic Part Prioritization for Quality Improvement Practice Using a Hybrid MCDM Framework: A Case Application in an Auto Factory. Sustainability 8:6, pages 559.
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Josep Llach, Maria Del Mar Alonso-Almeida, Jordi Martí & Alfredo Rocafort. (2016) Effects of quality management on hospitality performance in different contexts. Industrial Management & Data Systems 116:5, pages 1005-1023.
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Nurashikin Saaludin, Suriyati Harun, Siti Zahariah Abdul Wahab & Yasmin Yahya. Academic staff promotion in higher education by using Analytic Hierarchy Process (AHP). Academic staff promotion in higher education by using Analytic Hierarchy Process (AHP).
Faisal Talib & Zillur Rahman. (2015) Identification and prioritization of barriers to total quality management implementation in service industry. The TQM Journal 27:5, pages 591-615.
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Mohammad Anwar Rahman & Ahad Ali. (2015) Defining service quality index preferences in a service industry using Analytic Hierarchy process. Defining service quality index preferences in a service industry using Analytic Hierarchy process.
Damjan Maletič, Matjaž Maletič, Viktor Lovrenčić, Basim Al-Najjar & Boštjan Gomišček. (2014) An Application of Analytic Hierarchy Process (AHP) and Sensitivity Analysis for Maintenance Policy Selection. Organizacija 47:3, pages 177-188.
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Rana Basu & Prabha Bhola. (2014) An approach to prioritize quality dimensions of IT enabled small service firms: A study of Indian SMEs. An approach to prioritize quality dimensions of IT enabled small service firms: A study of Indian SMEs.
Rahman, Bujang & Fanany, Rebecca. (2013) Academic Quality Management as a Means for Improving Institutional Productivity: Strategic Factors in Teacher Training in Lampung, Indonesia. Asian Journal of Education 14:1, pages 375-390.
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