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Panagiotis Trivellas & Ilias Santouridis. (2016) Job satisfaction as a mediator of the relationship between service quality and organisational commitment in higher education. An empirical study of faculty and administration staff. Total Quality Management & Business Excellence 27:1-2, pages 169-183.
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Vathsala Wickramasinghe & Shyama Perera. (2014) Effects of perceived organisation support, employee engagement and organisation citizenship behaviour on quality performance. Total Quality Management & Business Excellence 25:11-12, pages 1280-1294.
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Michael Brusch & Victoria Büsch. (2013) Desire to continue working and job-related factors of older workers in Germany. Total Quality Management & Business Excellence 24:7-8, pages 970-979.
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Ernest Kissi, Clinton Aigbavboa & Prosper Babon-Ayeng. (2022) Identifying the key areas for benchmarking towards the improvement of small and medium scale enterprises (SMEs) construction firms in developing countries: the case of Ghana. International Journal of Productivity and Performance Management 72:9, pages 2518-2537.
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Mukaddes Yeşilkaya & Tayfun Yıldız. (2022) What do expectations change? Optimistic expectations, job crafting, job satisfaction and a new theoretical model. International Journal of Organizational Analysis 31:6, pages 2793-2810.
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Mohammad A.K. Alsmairat, Jamal El Baz & Noor Al-Ma'aitah. (2023) Investigating the performance of quality management practices induced by top management commitment and Kaizen initiatives: evidence from Jordanian public hospitals in the aftermath of COVID-19. International Journal of Quality & Reliability Management.
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Jiayi Lv, Zhaoyang Sun, Hao Li & Yubo Hou. (2023) The Role of Negative Perfectionism and the Relationship between Critical Thinking and the Halo Effect: Insights from Corporate Managers in Human Resources. Behavioral Sciences 13:7, pages 533.
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Issa Khalfan, Zaharuzaman Jamaluddin & Setyawan Widyarto. (2022) Effect of leadership and quality culture on quality management practices and operational performance of construction companies in Oman. International Journal of Quality & Reliability Management 39:7, pages 1824-1843.
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Agnieszka Małkowska, Mateusz Tomal, Małgorzata Uhruska, Justyna Pawlak, Gunther Maier & Alina Nichiforeanu. (2021) THE IMPACT OF JOB SATISFACTION ON VALUERS’ ATTITUDES TOWARDS PROFESSIONAL ETHICS. International Journal of Strategic Property Management 25:6, pages 497-513.
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Piyawan Charoensap-Kelly, Pavica Sheldon, Mary Grace Antony & Laura Provenzani. (2021) Resilience, well-being, and organizational outcomes of Croatian, Thai, and US workers during COVID-19. Journal of Management & Organization 27:6, pages 1083-1111.
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Nadežda Jankelová, Zuzana Joniaková, Anita Romanová & Katarína Remeňová. (2020) Motivational factors and job satisfaction of employees in agriculture in the context of performance of agricultural companies in Slovakia. Agricultural Economics (Zemědělská ekonomika) 66:9, pages 402-412.
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Maureen Snow Andrade & Jonathan H. Westover. (2019) Global comparisons of job satisfaction across occupational categories. Evidence-based HRM: a Global Forum for Empirical Scholarship 8:1, pages 38-59.
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Karla Brinck, Sina Otten & Sven Hauff. (2019) High‐Performance Work Practices and Job Satisfaction: Gender's Moderating Role. European Management Review 16:2, pages 333-345.
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Valentina Kulikova, Kainizhamal Iklassova & Albina Kazanbayeva. (2019) Development of a decisionmaking method to form the indicators for a university development plan. Eastern-European Journal of Enterprise Technologies 3:3 (99), pages 12-21.
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Rhyno Van der Schyff, Doret Botha & Suria Ellis. (2018) Undergraduate students’ perceptions of factors affecting job satisfaction. SA Journal of Human Resource Management 16.
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Ivan K.W. Lai, Michael Hitchcock, Ting Yang & Tun-Wei Lu. (2018) Literature review on service quality in hospitality and tourism (1984-2014). International Journal of Contemporary Hospitality Management 30:1, pages 114-159.
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Marta Grabowska & Josu Takala. 2018. Advances in Manufacturing. Advances in Manufacturing
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Muslim Amin, Abdullah Mohamed Aldakhil, Chengzhong Wu, Sajad Rezaei & Cihan Cobanoglu. (2017) The structural relationship between TQM, employee satisfaction and hotel performance. International Journal of Contemporary Hospitality Management 29:4, pages 1256-1278.
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