Total Quality Management & Business Excellence, Volume 23, Issue 1 (2012)

Browse this journal
Sample our Economics, Finance,Business & Industry journals, sign in here to start your access, latest two full volumes FREE to you for 14 days

Total Quality Management & Business Excellence, Volume 23, Issue 1 (2012)

See all volumes and issues
Vol 35, 2024 Vol 34, 2023 Vol 33, 2022 Vol 32, 2021 Vol 31, 2020 Vol 30, 2019 Vol 29, 2018 Vol 28, 2017 Vol 27, 2016 Vol 26, 2015 Vol 25, 2014 Vol 24, 2013 Volume 23, 2012 Vol 22, 2011 Vol 21, 2010 Vol 20, 2009 Vol 19, 2008 Vol 18, 2007 Vol 17, 2006 Vol 16, 2005 Vol 15, 2004 Vol 14, 2003 Vol 13, 2002 Vol 12, 2001 Vol 11, 2000 Vol 10, 1999 Vol 9, 1998 Vol 8, 1997 Vol 7, 1996 Vol 6, 1995 Vol 5, 1994 Vol 4, 1993 Vol 3, 1992 Vol 2, 1991 Vol 1, 1990
Download citations Download PDFs Download issue

The Human Dimension and Organizational Performance

Original Articles

Article
Can selecting the right values help TQM implementation? A case study about organisational homogeneity at the Walt Disney Company
Pernilla Ingelsson, Maria Eriksson & Johan Lilja
Pages: 1-11
Published online: 05 Jan 2012
AbstractforCan selecting the right values help TQM implementation? A case study about organisational homogeneity at the Walt Disney Company | Full Text | References | PDF (181.3 KB)
  • 3939 Views
  • 18 CrossRef citations
  • 0Altmetric
Article
Trust and quality management: Perspectives from marketing and organisational learning
Stefan Lagrosen & Yvonne Lagrosen
Pages: 13-26
Published online: 05 Jan 2012
AbstractforTrust and quality management: Perspectives from marketing and organisational learning | Full Text | References | PDF (174.6 KB)
  • 748 Views
  • 21 CrossRef citations
  • 0Altmetric
Article
Generating benchmarking indicators for employee job satisfaction
Marwan T. Al-Zoubi
Pages: 27-44
Published online: 04 Jan 2012
AbstractforGenerating benchmarking indicators for employee job satisfaction | Full Text | References | PDF (96.8 KB)
  • 1198 Views
  • 18 CrossRef citations
  • 0Altmetric
Article
Quality management systems as a link between management and employees
Matej Zelnik, Matjaž Maletič, Damjan Maletič & Boštjan Gomišček
Pages: 45-62
Published online: 04 Jan 2012
AbstractforQuality management systems as a link between management and employees | Full Text | References | PDF (673.8 KB)
  • 2414 Views
  • 46 CrossRef citations
  • 0Altmetric
Article
Conditions for reporting performance measurement
Mattias Elg & Beata Kollberg
Pages: 63-77
Published online: 04 Jan 2012
AbstractforConditions for reporting performance measurement | Full Text | References | PDF (98 KB)
  • 377 Views
  • 7 CrossRef citations
  • 0Altmetric
Article
Unveiling strategy in SMEs through balanced scorecard implementation: A circular methodology
Patrizia Garengo & Stefano Biazzo
Pages: 79-102
Published online: 04 Jan 2012
AbstractforUnveiling strategy in SMEs through balanced scorecard implementation: A circular methodology | Full Text | References | PDF (655.8 KB)
  • 1518 Views
  • 35 CrossRef citations
  • 0Altmetric
Article
Assessment and improvement of quality management capabilities for manufacturing industries in Australia
Stanislaus Roque Lobo, Kenan M. Matawie & Premaratne Samaranayake
Pages: 103-121
Published online: 11 Jan 2012
AbstractforAssessment and improvement of quality management capabilities for manufacturing industries in Australia | Full Text | References | PDF (246.6 KB)
  • 506 Views
  • 13 CrossRef citations
  • 0Altmetric

Miscellany

Call for Papers
Pages: 123-124
Published online: 20 Jan 2012
CitationforCall for Papers | Full Text | PDF (49.7 KB)
  • 83 Views
  • 0 CrossRef citations
  • 0Altmetric

Explore articles