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Original Articles

TQM and organisational culture: How do they link?

Pages 141-157 | Published online: 31 Jan 2012

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (24)

Kabir Musa Shuaib & Zhen He. (2023) Moderating role of organizational culture in the relationship between total quality management and organizational innovation among manufacturing SMEs in Nigeria. African Journal of Science, Technology, Innovation and Development 15:6, pages 743-766.
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Rafla Hchaichi. (2023) The Key Success Factors of Total Quality Management Implementation in State-Owned Enterprise. International Journal of Public Administration 46:2, pages 156-167.
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Kabir Musa Shuaib & Zhen He. (2021) Impact of organizational culture on quality management and innovation practices among manufacturing SMEs in Nigeria. Quality Management Journal 28:2, pages 98-114.
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Rana Basu, Prabha Bhola & Manik Chandra Das. (2020) A framework of quality management practices for Indian service SMEs. Quality Management Journal 27:1, pages 62-75.
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Mohamed Haffar, Wafi Al-Karaghouli, Ramdane Djebarni & Gbolahan Gbadamosi. (2019) Organisational culture and TQM implementation: investigating the mediating influences of multidimensional employee readiness for change. Total Quality Management & Business Excellence 30:11-12, pages 1367-1388.
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Richard S. McLean, Jiju Antony & Jens J. Dahlgaard. (2017) Failure of Continuous Improvement initiatives in manufacturing environments: a systematic review of the evidence. Total Quality Management & Business Excellence 28:3-4, pages 219-237.
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Luís Pimentel & Maria Major. (2016) Key success factors for quality management implementation: evidence from the public sector. Total Quality Management & Business Excellence 27:9-10, pages 997-1012.
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Jostein Langstrand & Erik Drotz. (2016) The rhetoric and reality of Lean: a multiple case study. Total Quality Management & Business Excellence 27:3-4, pages 398-412.
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Youngkeun Choi, Jeong Yeon Kim & Taejong Yoo. (2016) A study on the effect of learning organisation readiness on employees' quality commitment: the moderating effect of leader–member exchange. Total Quality Management & Business Excellence 27:3-4, pages 325-338.
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Ehsan Sabet, Elisabeth Adams & Baback Yazdani. (2016) Quality management in heavy duty manufacturing industry: TQM vs. Six Sigma. Total Quality Management & Business Excellence 27:1-2, pages 215-225.
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Miguel Ángel Calderón Molina, Beatriz Palacios Florencio, José Manuel Hurtado González & José Luis Galán González. (2016) Implementing the balanced scorecard: its effect on the job environment. Total Quality Management & Business Excellence 27:1-2, pages 81-96.
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Teng-Hu Su, Iuan-Yuan Lu & Sheng-Chan Chiu. (2015) Internal quality management instructors' knowledge-training capabilities: an empirical study in Taiwan. Total Quality Management & Business Excellence 26:3-4, pages 284-297.
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Shih-Lung Fu, Shou-Yan Chou, Chi-Kuang Chen & Chi-Wei Wang. (2015) Assessment and cultivation of total quality management organisational culture – an empirical investigation. Total Quality Management & Business Excellence 26:1-2, pages 123-139.
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Rameshwar Dubey & Angappa Gunasekaran. (2015) Exploring soft TQM dimensions and their impact on firm performance: some exploratory empirical results. International Journal of Production Research 53:2, pages 371-382.
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Caroline Van Niekerk & Roy Page-Shipp. (2014) Improving the quality of meetings using music. Total Quality Management & Business Excellence 25:11-12, pages 1382-1394.
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Vathsala Wickramasinghe & Shyama Perera. (2014) Effects of perceived organisation support, employee engagement and organisation citizenship behaviour on quality performance. Total Quality Management & Business Excellence 25:11-12, pages 1280-1294.
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María D. Moreno-Luzon, María Gil-Marques & Francisco Arteaga. (2014) Driving organisational ambidexterity through process management. The key role of cultural change. Total Quality Management & Business Excellence 25:9-10, pages 1026-1038.
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Luís Pimentel & Maria João Major. (2014) Quality management and a balanced scorecard as supporting frameworks for a new management model and organisational change. Total Quality Management & Business Excellence 25:7-8, pages 763-775.
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Manuel F. Suárez-Barraza & José Humberto Ablanedo-Rosas. (2014) Total quality management principles: implementation experience from Mexican organisations. Total Quality Management & Business Excellence 25:5-6, pages 546-560.
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Wai Peng Wong, Ming-Lang Tseng & Kim Hua Tan. (2014) A business process management capabilities perspective on organisation performance. Total Quality Management & Business Excellence 25:5-6, pages 602-617.
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Ahmad M. Herzallah, Leopoldo Gutiérrez-Gutiérrez & Juan Francisco Munoz Rosas. (2014) Total quality management practices, competitive strategies and financial performance: the case of the Palestinian industrial SMEs. Total Quality Management & Business Excellence 25:5-6, pages 635-649.
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Mohamed Haffar, Wafi Al-Karaghouli & Ahmad Ghoneim. (2013) The mediating effect of individual readiness for change in the relationship between organisational culture and TQM implementation. Total Quality Management & Business Excellence 24:5-6, pages 693-706.
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Ibrahim A. Al-Darrab, Waqar Ahmed Gulzar & Karuvatt Shoukath Ali. (2013) Status of implementation of safety, quality and environmental management systems in Saudi Arabian industries. Total Quality Management & Business Excellence 24:3-4, pages 336-354.
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Amal Jishnu HM, Hareendrakumar VR & Suresh Subramoniam. (2022) Perceived Effectiveness of Total Quality Management (TQM) Practice of the Public Sector Companies in India. Business Perspectives and Research, pages 227853372211326.
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Mauro Cavallone & Rocco Palumbo. (2021) Delving into the soft side of TQM: an analysis of the implications of employee involvement on management practices. The TQM Journal 34:5, pages 1096-1115.
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Kevin E. Horvathand Herman Tang. (2020) A SURVEY STUDY OF SIZE FACTOR IMPACT ON TQM SUCCESS AND SUSTAINABILITY. International Journal of Engineering Technologies and Management Research 6:8, pages 34-47.
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Tibor Tenji & Andrea Foley. (2019) Testing the readiness of an organisational culture profile to a TQM implementation. The TQM Journal 31:3, pages 400-416.
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Young Sik Cho & Kevin Linderman. (2019) Metacognition-based process improvement practices. International Journal of Production Economics 211, pages 132-144.
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Vishal Singh Patyal & Maddulety Koilakuntla. (2018) Impact of organizational culture on quality management practices: an empirical investigation. Benchmarking: An International Journal 25:5, pages 1406-1428.
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Ioannis N. Metaxas, Dimitrios E. Koulouriotis & Dimitrios Emiris. (2018) Economic crisis and business excellence: a comparative multi case study assessment. International Journal of Quality & Reliability Management 35:4, pages 914-939.
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Jörg Markowitsch. (2018) Is there such a thing as school quality culture?. Quality Assurance in Education 26:1, pages 25-43.
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Ammar Mohamed Aamer, Mohmmed A. Al-Awlaqi & Sharaf M. Alkibsi. (2017) TQM implementation in a least developed country: an exploratory study of Yemen. The TQM Journal 29:3, pages 467-487.
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Barbara McCrory, Nick Pilcher & Janice McMillan. (2017) A holistic framework to embed good company practice for customer retention. The TQM Journal 29:2, pages 257-275.
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Ina Heine, Robert Schmitt & Patrick Beaujean. (2016) Critical incidents of quality orientation in lower and middle management. The TQM Journal 28:5, pages 734-744.
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B. G. Dale, M. Papalexi, D. Bamford & A. van der Wiele. 2016. Managing Quality 6e. Managing Quality 6e 53 76 .
Ina Heine, Patrick Beaujean & Robert Schmitt. (2016) Conceptual Framework for Analyzing the Fit between Organizational Strategy and Culture. Procedia CIRP 51, pages 79-84.
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Yomi Babatunde & Low Sui Pheng. (2015) TQM implementation through ISO 9001: findings from Chinese construction firms in Nigeria. The TQM Journal 27:6, pages 671-682.
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Gilles Barouch & Stéphane Kleinhans. (2015) Learning from criticisms of quality management. International Journal of Quality and Service Sciences 7:2/3, pages 201-216.
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Changiz Valmohammadi & Shervin Roshanzamir. (2015) The guidelines of improvement: Relations among organizational culture, TQM and performance. International Journal of Production Economics 164, pages 167-178.
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Kanwarpreet Singh & Inderpreet Singh Ahuja. (2015) An evaluation of transfusion of TQM-TPM implementation initiative in an Indian manufacturing industry. Journal of Quality in Maintenance Engineering 21:2, pages 134-153.
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Rameshwar Dubey. (2015) An insight on soft TQM practices and their impact on cement manufacturing firm’s performance. Business Process Management Journal 21:1, pages 2-24.
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María D. Moreno-Luzon & María Gil-Marques. 2015. Achieving Competitive Advantage through Quality Management. Achieving Competitive Advantage through Quality Management 293 305 .
Angelos Pantouvakis. (2013) Travellers' behavioral intentions depending on their beliefs: an empirical study. International Journal of Quality and Service Sciences 5:1, pages 4-18.
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