Citations (75)
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M.F. van Assen & B.A. Lameijer. (2023) The service concept – a missing link in lean for services. Total Quality Management & Business Excellence 34:15-16, pages 2027-2045.
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Abdullah Alalawin, Ahmad M. Qamar, Wafa’ H. AlAlaween, Yasser Bentahar, Tarneem Al-Halaybeh, Salsabeel Al-Jundi & Moayad Tanash. (2022) Aligning key performance indicators with lean management in the service sector: A case study for a Jordanian telecommunication company. Cogent Engineering 9:1.
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Wieland Müller & Michael Leyer. (2022) Lean and job satisfaction: the mediating role of how employees perceive implemented lean methods. Production Planning & Control 0:0, pages 1-17.
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T. Sakthi Nagaraj & R. Jeyapaul. (2021) An empirical investigation on association between human factors, ergonomics and lean manufacturing. Production Planning & Control 32:16, pages 1337-1351.
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Jiju Antony, Evangelos Psomas, Jose Arturo Garza-Reyes & Peter Hines. (2021) Practical implications and future research agenda of lean manufacturing: a systematic literature review. Production Planning & Control 32:11, pages 889-925.
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Guilherme Luz Tortorella, Diego Fettermann, Paulo A. Cauchick Miguel & Rapinder Sawhney. (2020) Learning organisation and lean production: an empirical research on their relationship. International Journal of Production Research 58:12, pages 3650-3666.
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Daniel Barberato Henrique & Moacir Godinho Filho. (2020) A systematic literature review of empirical research in Lean and Six Sigma in healthcare. Total Quality Management & Business Excellence 31:3-4, pages 429-449.
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Wael Hadid. (2019) Lean service, business strategy and ABC and their impact on firm performance. Production Planning & Control 30:14, pages 1203-1217.
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Tarek Chanegrih & Jordane Creusier. (2019) L’élargissement du lean aux acteurs de la supply chain : vers plus de performance ?. Logistique & Management 27:3, pages 182-191.
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Marcel van Assen & Jeroen de Mast. (2019) Visual performance management as a fitness factor for Lean. International Journal of Production Research 57:1, pages 285-297.
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V. Raja Sreedharan, R. Raju & S. Srivatsa Srinivas. (2017) A review of the quality evolution in various organisations. Total Quality Management & Business Excellence 28:3-4, pages 351-365.
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Ping-Shun Chen, Chun-Ying Huang, Chang-Chun Yu & Chi-Chuan Hung. (2017) The examination of key performance indicators of warehouse operation systems based on detailed case studies. Journal of Information and Optimization Sciences 38:2, pages 367-389.
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Rodney McAdam, Brendan Galbraith, Kristel Miller, Sandra Moffett & Maura McAdam. (2016) The role of Lean at the interface with between operations management and applied services within a large aerospace organisation: a boundary spanning perspective. Production Planning & Control 27:15, pages 1298-1311.
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Jostein Langstrand & Erik Drotz. (2016) The rhetoric and reality of Lean: a multiple case study. Total Quality Management & Business Excellence 27:3-4, pages 398-412.
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Shang Gao & Sui Pheng Low. (2014) The Toyota Way model: an alternative framework for lean construction. Total Quality Management & Business Excellence 25:5-6, pages 664-682.
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Moshe Sharabi. (2014) Today's quality is tomorrow's reputation (and the following day's business success). Total Quality Management & Business Excellence 25:3-4, pages 183-197.
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Bozena Poksinska, Dag Swartling & Erik Drotz. (2013) The daily work of Lean leaders – lessons from manufacturing and healthcare. Total Quality Management & Business Excellence 24:7-8, pages 886-898.
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Articles from other publishers (58)
Fabiane Letícia Lizarelli, Ayon Chakraborty, Jiju Antony, Sandy Furterer, Maher Maalouf & Matheus Borges Carneiro. (2023) An empirical study on Lean and its impact on sustainability in services. International Journal of Quality & Reliability Management.
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Abhishek Vashishth, Bart Alex Lameijer, Ayon Chakraborty, Jiju Antony & Jürgen Moormann. (2023) Implementing Lean Six Sigma in financial services: the effect of motivations, selected methods and challenges on LSS program- and organizational performance. International Journal of Quality & Reliability Management.
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Fabiane Letícia Lizarelli, Ayon Chakraborty, Jiju Antony, Raja Jayaraman, Matheus Borges Carneiro & Sandy Furterer. (2022) Lean and its impact on sustainability performance in service companies: results from a pilot study. The TQM Journal 35:3, pages 698-718.
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Karishma M. Qureshi, Bhavesh G. Mewada, Sumeet Kaur & Mohamed Rafik Noor Mohamed Qureshi. (2023) Assessing Lean 4.0 for Industry 4.0 Readiness Using PLS-SEM towards Sustainable Manufacturing Supply Chain. Sustainability 15:5, pages 3950.
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Catherine Maware & David M. ParsleyIIII. (2023) Can Industry 4.0 Assist Lean Manufacturing in Attaining Sustainability over Time? Evidence from the US Organizations. Sustainability 15:3, pages 1962.
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Mas Ayu Diana Mohd Fauzi, Razli Che Razak & Nurul Syaqirah Zulqernain. 2023. Industry Forward and Technology Transformation in Business and Entrepreneurship. Industry Forward and Technology Transformation in Business and Entrepreneurship
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Evangelos Psomas. (2021) Future research methodologies of lean manufacturing: a systematic literature review. International Journal of Lean Six Sigma 12:6, pages 1146-1183.
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Shuwei Jing, Yue Feng & Junai Yan. (2021) Path selection of lean digitalization for traditional manufacturing industry under heterogeneous competitive position. Computers & Industrial Engineering 161, pages 107631.
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Willem Salentijn, Susanne Beijer & Jiju Antony. (2021) Exploring the dark side of Lean: a systematic review of the lean factors that influence social outcomes. The TQM Journal 33:6, pages 1469-1483.
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Abul Bashar, Ahsan Akhtar Hasin & Ziaul Haq Adnan. (2021) Impact of lean manufacturing: evidence from apparel industry in Bangladesh. International Journal of Lean Six Sigma 12:5, pages 923-943.
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Nur Niswah Hasina Mohammad Amin, Nur Fazidah Elias & Amelia Natasya Abdul Wahab. (2021) Identifiying Wastes for the Development of Lean Postal Services. Identifiying Wastes for the Development of Lean Postal Services.
Yaw Agyabeng-Mensah, Liang Tang, Ebenezer Afum, Charles Baah & Essel Dacosta. (2021) Organisational identity and circular economy: Are inter and intra organisational learning, lean management and zero waste practices worth pursuing?. Sustainable Production and Consumption 28, pages 648-662.
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Protik Basu, Debaleena Chatterjee, Indranil Ghosh & Pranab K. Dan. (2020) Lean manufacturing implementation and performance: the role of economic volatility in an emerging economy. Journal of Manufacturing Technology Management 32:6, pages 1188-1223.
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Muhammad Naeem, Nisar Ahmad, Sarfraz Hussain, Bilal Nafees & Aatir Hamid. (2021) IMPACT OF LEAN MANUFACTURING ON THE OPERATIONAL PERFORMANCE: EVIDENCE FROM TEXTILE INDUSTRY. Humanities & Social Sciences Reviews 9:3, pages 951-961.
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Guilherme Tortorella, Gopalakrishnan Narayanamurthy, Moacir Godinho Filho, Alberto Portioli Staudacher & Alejandro Francisco Mac Cawley. (2020) Pandemic's effect on the relationship between lean implementation and service performance. Journal of Service Theory and Practice 31:2, pages 203-224.
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Muhammad Shoaib Farooq & Maimoona Salam. (2021) Cleaner production practices at company level enhance the desire of employees to have a significant positive impact on society through work. Journal of Cleaner Production 283, pages 124605.
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Sérafin Fiala & K. Thirumaran. 2021. Service Excellence in Tourism and Hospitality. Service Excellence in Tourism and Hospitality
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Andrea Signoretti & Silvia Sacchetti. (2020) Lean HRM practices in work integration social enterprises: Moving towards social lean production. Evidence from Italian case studies*. Annals of Public and Cooperative Economics 91:4, pages 545-563.
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Khalil Al-Hyari. (2020) Lean bundles within Jordanian manufacturing SMEs and their effect on business performance. Problems and Perspectives in Management 18:2, pages 302-315.
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Muhammad Saeed Shahbaz, Muhammad Shujaat Mubarik, Muhammad Faraz Mubarak & Muhammad Bilal Irshad. (2019) The Impact of Lean Practices on Educational Performance: An Empirical Investigation for Public Sector Universities of Malaysia. JISR management and social sciences & economics 17:2, pages 97-108.
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Catarina Maurício Valente, Paulo Sérgio Amaral Sousa & Maria Rosário Alves Moreira. (2019) Assessment of the Lean effect on business performance: the case of manufacturing SMEs. Journal of Manufacturing Technology Management 31:3, pages 501-523.
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Maryam Usmani, Abdul Sami, Sajjad Ahmad Baig & Asmara Irfan. (2019) The Chronological studies of lean and leadership for improvement of organizational performance. Journal of Public Value and Administration Insights 2:2, pages 15-19.
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Eleni Sfakianaki & Andreas Kakouris. (2019) Lean thinking for education: development and validation of an instrument. International Journal of Quality & Reliability Management 36:6, pages 917-950.
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Shashi, Piera Centobelli, Roberto Cerchione & Rajwinder Singh. (2019) The impact of leanness and innovativeness on environmental and financial performance: Insights from Indian SMEs. International Journal of Production Economics 212, pages 111-124.
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Evangelos Psomas & Jiju Antony. (2019) Research gaps in Lean manufacturing: a systematic literature review. International Journal of Quality & Reliability Management 36:5, pages 815-839.
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Lin Wu, Nachiappan Subramanian, Angappa Gunasekaran, Muhammad Dan-Asabe Abdulrahman, Kulwant Singh Pawar & Des Doran. (2018) A two-dimensional, two-level framework for achieving corporate sustainable development: Assessing the return on sustainability initiatives. Business Strategy and the Environment 27:8, pages 1117-1130.
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Evangelos Psomas. (2018) The originality of the lean manufacturing studies. International Journal of Lean Six Sigma 11:2, pages 254-284.
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Helio Aisenberg Ferenhof, Andre Henrique Da Cunha, Andrei Bonamigo & Fernando Antônio Forcellini. (2018) Toyota Kata as a KM solution to the inhibitors of implementing lean service in service companies. VINE Journal of Information and Knowledge Management Systems 48:3, pages 404-426.
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Daniela Maria da Costa Nogueira, Paulo S.A. Sousa & Maria R.A. Moreira. (2018) The relationship between leadership style and the success of Lean management implementation. Leadership & Organization Development Journal 39:6, pages 807-824.
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Robert W.D. Zondo. (2018) Assessing the financial implications of quality management system accreditation on small training providers in KwaZulu-Natal. South African Journal of Economic and Management Sciences 21:1.
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Sebtaoui Fatima Ezzahra, Adri Ahmed & Rifai Said. (2018) Literature review on successful JIT implementation in developing countries : obstacles and critical success factors. Literature review on successful JIT implementation in developing countries : obstacles and critical success factors.
Guilherme Tortorella & Diego Fettermann. (2018) Help chain in companies undergoing a lean implementation. International Journal of Lean Six Sigma 9:1, pages 113-132.
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Cory R.A. Hallam, Ricardo Valerdi & Carolina Contreras. (2018) Strategic lean actions for sustainable competitive advantage. International Journal of Quality & Reliability Management 35:2, pages 481-509.
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Narpat Ram Sangwa & Kuldip Singh Sangwan. (2018) Development of an integrated performance measurement framework for lean organizations. Journal of Manufacturing Technology Management 29:1, pages 41-84.
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Thomas Farrington, Jiju Antony & Kevin D. O’Gorman. (2018) Continuous improvement methodologies and practices in hospitality and tourism. International Journal of Contemporary Hospitality Management 30:1, pages 581-600.
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Sigrid Syltevik, Stavros Karamperidis, Jiju Antony & Babak Taheri. (2018) Lean for airport services: a systematic literature review and agenda for future research. International Journal of Quality & Reliability Management 35:1, pages 34-49.
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Evangelos Psomas, Jiju Antony & Nancy Bouranta. (2018) Assessing Lean adoption in food SMEs: Evidence from Greece. International Journal of Quality & Reliability Management 35:1, pages 64-81.
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Miro Hegedic, Mihael Gudlin & Nedeljko �tefani�. (2018) Interrelation of Lean and Green Management in Croatian Manufacturing Companies. Interdisciplinary Description of Complex Systems 16:1, pages 21-39.
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Kijpokin Kasemsap. 2018. Operations and Service Management. Operations and Service Management
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David Kruger. (2017) The Suitability of Lean as an Improvement Tool in a Manufacturing Concern: A Case Study. The Suitability of Lean as an Improvement Tool in a Manufacturing Concern: A Case Study.
Wael Hadid. (2017) WITHDRAWN: Lean service, activity-based costing and business strategy: Interrelations and impacts on performance. The British Accounting Review.
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V. Vignesh & M Suresh. (2016) Factors influencing lean practices in Super market services using interpretive structural modeling. Factors influencing lean practices in Super market services using interpretive structural modeling.
Khalil Al-Hyari, Sewar Abu Hammour, Mohammad Khair Saleem Abu Zaid & Mohamed Haffar. (2016) The impact of Lean bundles on hospital performance: does size matter?. International Journal of Health Care Quality Assurance 29:8, pages 877-894.
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David Kruger. (2016) Lean utilisation for streamlining processes in the higher education sector in South Africa. Lean utilisation for streamlining processes in the higher education sector in South Africa.
Vignesh V, M Suresh & S. Aramvalarthan. (2016) Lean in service industries: A literature review. IOP Conference Series: Materials Science and Engineering 149, pages 012008.
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Wael Hadid, S. Afshin Mansouri & David Gallear. (2016) Is lean service promising? A socio-technical perspective. International Journal of Operations & Production Management 36:6, pages 618-642.
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Suresh Prasad, Dinesh Khanduja & Surrender K. Sharma. (2016) An empirical study on applicability of lean and green practices in the foundry industry. Journal of Manufacturing Technology Management 27:3, pages 408-426.
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Tarek Chanegrih & Jordane Creusier. (2018) The Effect of Internal and External Lean Practices on Performance: A Firm-Centered Approach. Management international 21:1, pages 114-125.
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Qing Hu, Robert Mason, Sharon J. Williams & Pauline Found. (2015) Lean implementation within SMEs: a literature review. Journal of Manufacturing Technology Management 26:7, pages 980-1012.
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Evangelos Psomas & Angelos Pantouvakis. (2015) ISO 9001 overall performance dimensions: an exploratory study. The TQM Journal 27:5, pages 519-531.
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Michael Leyer & Jürgen Moormann. (2014) How lean are financial service companies really? Empirical evidence from a large scale study in Germany. International Journal of Operations & Production Management 34:11, pages 1366-1388.
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Teerasak Khanchanapong, Daniel Prajogo, Amrik S. Sohal, Brian K. Cooper, Andy C.L. Yeung & T.C.E. Cheng. (2014) The unique and complementary effects of manufacturing technologies and lean practices on manufacturing operational performance. International Journal of Production Economics 153, pages 191-203.
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S.J. Thanki & Jitesh Thakkar. (2014) Status of lean manufacturing practices in Indian industries and government initiatives. Journal of Manufacturing Technology Management 25:5, pages 655-675.
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Wael Hadid & S. Afshin Mansouri. (2014) The lean-performance relationship in services: a theoretical model. International Journal of Operations & Production Management 34:6, pages 750-785.
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Cheerawit Sureeratta, Kulkanya Napompech & Vinai Panjakhajo. (2014) Model of Leadership and the Effect of Lean Manufacturing Practices on Firm Performance in Thailand’s Auto Parts Industry. Research Journal of Business Management 8:2, pages 104-117.
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