Citations (21)
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Read on this site (4)
Michael Leyer, Mareike Reus & Jürgen Moormann. (2021) How satisfied are employees with lean environments?. Production Planning & Control 32:1, pages 52-62.
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Marvin E. Gonzalez, Gioconda Quesada, Carlo A. Mora-Monge & Maitland E. Barton. (2019) An Empirical Study of the Application of Lean Tools in U.S. Industry. Quality Management Journal 26:4, pages 174-190.
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Jostein Langstrand & Erik Drotz. (2016) The rhetoric and reality of Lean: a multiple case study. Total Quality Management & Business Excellence 27:3-4, pages 398-412.
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Francesca Magno & Fabio Cassia. (2015) Public administrators' engagement in services co-creation: factors that foster and hinder organisational learning about citizens. Total Quality Management & Business Excellence 26:11-12, pages 1161-1172.
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Articles from other publishers (17)
Leander Luiz Klein, Silvia Inês Dallavalle de Pádua, Rajat Gera, Kelmara Mendes Vieira & Eric Charles Henri Dorion. (2022) Business process management effectiveness and maturity through lean management practices: the Brazilian federal police experience. International Journal of Lean Six Sigma 14:2, pages 368-396.
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Galina Robertsone, Iveta Mezinska & Inga Lapina. (2021) Barriers for Lean implementation in the textile industry. International Journal of Lean Six Sigma 13:3, pages 648-670.
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Roland Zullo. 2022. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance
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Protik Basu, Debaleena Chatterjee, Indranil Ghosh & Pranab K. Dan. (2020) Lean manufacturing implementation and performance: the role of economic volatility in an emerging economy. Journal of Manufacturing Technology Management 32:6, pages 1188-1223.
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Guilherme Tortorella, Gopalakrishnan Narayanamurthy, Moacir Godinho Filho, Alberto Portioli Staudacher & Alejandro Francisco Mac Cawley. (2020) Pandemic's effect on the relationship between lean implementation and service performance. Journal of Service Theory and Practice 31:2, pages 203-224.
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Anna Ludwiczak. (2021) Using customer journey mapping to improve public services: A critical analysis of the literature. Management 25:2, pages 22-35.
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Radoslaw Kowalski, Marc Esteve & Slava Jankin Mikhaylov. (2020) Improving public services by mining citizen feedback: An application of natural language processing. Public Administration 98:4, pages 1011-1026.
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Tatiany Oleques Lukrafka, Diego Souza Silva & Marcia Echeveste. (2020) A geographic picture of Lean adoption in the public sector: Cases, approaches, and a refreshed agenda. European Management Journal 38:3, pages 506-517.
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Rodrigo Goyannes Gusmão Caiado, Daniel Michilini Carocha, Adriana Karla Goulart & Guilherme Luz Tortorella. (2020) Critical success factors-based taxonomy for Lean Public Management: a systematic review. Production 30.
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Fatih Cavdur, Betul Yagmahan, Ece Oguzcan, Nazli Arslan & Nurbanu Sahan. (2019) Lean service system design: a simulation-based VSM case study. Business Process Management Journal 25:7, pages 1802-1821.
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Daniel Carnerud, Carmen Jaca & Ingela Bäckström. (2018) Kaizen and continuous improvement – trends and patterns over 30 years. The TQM Journal 30:4, pages 371-390.
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Roland Zullo. 2018. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance
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David Kruger. (2017) The Suitability of Lean as an Improvement Tool in a Manufacturing Concern: A Case Study. The Suitability of Lean as an Improvement Tool in a Manufacturing Concern: A Case Study.
Radoslaw Kowalski. (2017) Patients’ written reviews as a resource for public healthcare management in England. Procedia Computer Science 113, pages 545-550.
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Ivo Domingues & José Cunha Machado. 2017. Green and Lean Management. Green and Lean Management
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Roland Zullo. 2017. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance
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David Kruger. (2016) Lean utilisation for streamlining processes in the higher education sector in South Africa. Lean utilisation for streamlining processes in the higher education sector in South Africa.