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Total Quality Management & Business Excellence Volume 24, 2013 - Issue 7-8: QMOD 2011–2012 Conferences: Selected Best Papers
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Original Articles

Management of quality-related costs. The case of Portuguese companies

António Ramos Pires Polytechnic Institute of Setúbal, Campus do IPS, Estefanilha, 2910-761, Setúbal, PortugalCorrespondence[email protected]
,
Aliona Cociorva Polytechnic Institute of Leiria and GITUR, Santuário de Nossa Senhora dos Remédios, 2520-641, Peniche, Portugal
,
Margarida Saraiva University of Évora and BRU-UNIDE/ISCTE-IUL, Largo dos Colegiais n.° 2, 7000-803, Évora, Portugal
,
Jorge Casas Novas University of Évora and CEFAGE-UE, Largo dos Colegiais n.° 2, 7000-803, Évora, Portugal
&
Álvaro Rosa ISCTE Business School-IUL, Av. das Forças Armadas, 1649-026, Lisboa, Portugal
Pages 782-796 | Published online: 28 May 2013

Citations (15)

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Anna Šatanová, Ján Závadský, Mariana Sedliačiková, Marek Potkány, Zuzana Závadská & Miroslava Holíková. (2015) How Slovak small and medium manufacturing enterprises maintain quality costs: an empirical study and proposal for a suitable model. Total Quality Management & Business Excellence 26:11-12, pages 1146-1160.
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Mário Gomes Augusto, João Veríssimo Lisboa & Mahmoud M. Yasin. (2014) Organisational performance and innovation in the context of a total quality management philosophy: an empirical investigation. Total Quality Management & Business Excellence 25:9-10, pages 1141-1155.
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Milena Alič. (2014) Impact of ISO 9001 certification cancellation on business performance: a case study in Slovenian organisations. Total Quality Management & Business Excellence 25:7-8, pages 790-811.
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Articles from other publishers (12)

Cvetanka Velkoska & Mite Tomov. (2022) Understanding and application of quality costs in automotive manufacturing companies in North Macedonia: empirical study. International Journal of Quality & Reliability Management 40:6, pages 1463-1484.
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Qiong Wu, Jing Xuan, Fuli Zhou, Yuanfei Mei & Jiafu Su. (2022) New Quality Cost Framework (QCF) Based on the Hybrid Fuzzy MCDM Approach. Computational Intelligence and Neuroscience 2022, pages 1-13.
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João Cláudio Soares, Sérgio Sousa & Anabela Tereso. (2020) Industry practices on the rework of defective products: survey results. The TQM Journal 32:6, pages 1177-1196.
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João Cláudio Soares, Anabela Pereira Tereso & Sérgio Dinis Sousa. (2020) A decision-making model for the rework of defective products. International Journal of Quality & Reliability Management 38:1, pages 68-97.
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Dominik Zimon & Peter Madzík. (2019) Standardized management systems and risk management in the supply chain. International Journal of Quality & Reliability Management 37:2, pages 305-327.
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Jorge Novas & Margarida Saraiva. (2019) Effects of the use of quality cost information on quality-related learning. Journal of Applied Accounting Research 21:2, pages 283-308.
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Małgorzata Roszkowska. (2018) Economic effectiveness of quality activities – the essence and conditionings of measurement. Optimum. Economic Studies:2, pages 241-263.
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Carlos del Castillo-Peces, Carmelo Mercado-Idoeta, Miguel Prado-Roman & Cristina del Castillo-Feito. (2018) The influence of motivations and other factors on the results of implementing ISO 9001 standards. European Research on Management and Business Economics 24:1, pages 33-41.
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Camilo Prado-Román, Carlos del-Castillo-Peces & Carmelo Mercado-Idoeta. 2018. Organizational Legitimacy. Organizational Legitimacy 255 269 .
Mariana Sedliacikova, Anna Satanova, Jan Zavadsky & Zuzana Zavadska. (2015) Quality Cost Monitoring Models in Practice of Woodworking Company in Slovakia. Procedia Economics and Finance 26, pages 77-81.
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Anna Satanova & Mariana Sedliacikova. (2015) Model for Controllinng the Total Costs of Quality. Procedia Economics and Finance 26, pages 2-6.
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Wesley Helms & Kernaghan Webb. (2014) Perceived voluntary code legitimacy: Towards a theoretical framework and research agenda. Journal of Management & Organization 20:3, pages 287-312.
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