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Original Articles

The path to excellence of the Portuguese organisations recognised by the EFQM model

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Read on this site (7)

Rafael Periañez-Cristobal, Arturo Calvo-Mora, Manuel Rey-Moreno & Eva Suárez. (2021) Organisational profiles: key factors and results from the EFQM model perspective. Total Quality Management & Business Excellence 32:15-16, pages 1850-1873.
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André M. Carvalho, Paulo Sampaio, Eric Rebentisch, João Álvaro Carvalho & Pedro Saraiva. (2019) Operational excellence, organisational culture and agility: the missing link?. Total Quality Management & Business Excellence 30:13-14, pages 1495-1514.
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Nuno Melão, Ramon Bastida & Frederic Marimon. (2019) Assessing a quality model for the social sector: an empirical study of the EQUASS model. Total Quality Management & Business Excellence 30:1-2, pages 221-243.
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Daniel La Rotta & Jorge Pérez Rave. (2017) A relevant literary space on the use of the European Foundation for Quality Management model: current state and challenges. Total Quality Management & Business Excellence 28:13-14, pages 1447-1468.
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Juan José Tarí & Muhammad Madi Bin Abdullah. (2017) Effects of contextual variables on quality and performance. Total Quality Management & Business Excellence 28:1-2, pages 190-204.
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Jacobus Johannes Oschman. (2017) The Role of Strategic Planning in Implementing a Total Quality Management Framework: An Empirical View. Quality Management Journal 24:2, pages 41-53.
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Luís Pimentel & Maria Major. (2016) Key success factors for quality management implementation: evidence from the public sector. Total Quality Management & Business Excellence 27:9-10, pages 997-1012.
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Articles from other publishers (30)

Mahour Mellat Parast & Arsalan Safari. (2022) Do quality and business excellence models improve quality and operational results in educational organizations? A repeated cross-sectional analysis. Operations Management Research 16:2, pages 868-886.
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Effrosyni Taraza, Sofia Anastasiadou, Andreas Masouras & Christos Papademetriou. (2023) Sustainable Development and Implementation of Quality Management Excellence Models in Public Organizations: A Systematic Literature Review. Sustainability 15:10, pages 7971.
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Burak TEKMEN & Özlem ATAN TARLACI. (2023) EFQM Mükemmellik Modeli Girdi Kriterlerinin Yenileşim Performansı ve Kurumsal Performansa Etkisi ile Kurum Kültürünün Düzenleyici Rolü Üzerine Bir AraştırmaA Research on the Effect of the EFQM Excellence Model Enablers on Innovation Performance and Corporate Performance with Moderator Role of Organizational Culture. Yönetim Bilimleri Dergisi 21:47, pages 62-100.
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Okechukwu E. Amah & Marvel OgahOkechukwu E. Amah & Marvel Ogah. 2023. Leadership and Organisational Effectiveness Post-COVID-19. Leadership and Organisational Effectiveness Post-COVID-19 171 191 .
Bassam Aldiabat. (2022) The mediating role of strategic intelligence in the relationship between organizational agility and organizational excellence in Jordanian telecommunications companies. Problems and Perspectives in Management 20:4, pages 496-506.
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Emmanuel Jengwa & Rene Pellissier. (2022) An operational excellence strategy implementation model for growth in a volatile, uncertain, complex, and ambiguous environment. Acta Commercii 22:1.
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Andreea Barbu, Gheorghe Militaru, Dana Corina Deselnicu & Ştefan-Alexandru Catană. (2021) Key Success Factors That Enable IT Service Providers to Achieve Organizational Performance: Evidence from Romania. Sustainability 13:19, pages 10996.
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André M. Carvalho, Paulo Sampaio, Eric Rebentisch, João Álvaro Carvalho & Pedro Saraiva. (2020) The influence of operational excellence on the culture and agility of organizations: evidence from industry. International Journal of Quality & Reliability Management 38:7, pages 1520-1549.
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Muhammad Rafiq, Saif Maqbool, José Moleiro Martins, Mário Nuno Mata, Rui Miguel Dantas, Shumaila Naz & Anabela Batista Correia. (2021) A Study on Balanced Scorecard and Its Impact on Sustainable Development of Renewable Energy Organizations; A Mediating Role of Political and Regulatory Institutions. Risks 9:6, pages 110.
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Yung-Lun Liu, Ko Pen-Fa, Jui-Te Chiang & Wen-Jye Shyr. (2021) Should the EFQM Excellence Model be Adapted for Specific Industries? A Restaurant Sector Example. International Journal of Hospitality Management 92, pages 102694.
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Samina Andleeb & Ahmad Jusoh. (2020) Institutional Internal Quality Assurance Assessment Practices and Student Satisfaction. Journal of Public Value and Administrative Insight 3:3, pages 117-144.
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Muhammad Rafiq, XingPing Zhang, Jiahai Yuan, Shumaila Naz & Saif Maqbool. (2020) Impact of a Balanced Scorecard as a Strategic Management System Tool to Improve Sustainable Development: Measuring the Mediation of Organizational Performance through PLS-Smart. Sustainability 12:4, pages 1365.
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Mahour Mellat Parast & Davood Golmohammadi. (2019) Quality management in healthcare organizations: Empirical evidence from the baldrige data. International Journal of Production Economics 216, pages 133-144.
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Nina Tomaževič & Aleksander Aristovnik. (2019) Factors of Trust in Immediate Leaders: An Empirical Study in Police Service Environment. International Journal of Environmental Research and Public Health 16:14, pages 2525.
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Flevy Lasrado. (2019) Examining the role of marketing motives and benefits of quality award frameworks. Measuring Business Excellence 23:2, pages 182-198.
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Ana B. Escrig-Tena, Beatriz Garcia-Juan & Mercedes Segarra-Ciprés. (2019) Drivers and internalisation of the EFQM excellence model. International Journal of Quality & Reliability Management 36:3, pages 398-419.
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Rozélia Laurett & Luis Mendes. (2019) EFQM model’s application in the context of higher education. International Journal of Quality & Reliability Management 36:2, pages 257-285.
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J.A. Ferrándiz Santos, A. Pardo Hernández, C. Navarro Royo, E. Moreno Maté & F. Prados Roa. (2018) Modelo EFQM en los hospitales del Servicio Madrileño de Salud: ciclo completo de autoevaluación. Journal of Healthcare Quality Research 33:5, pages 298-304.
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Jaime Pérez Martín-Gaitero & Ana B. Escrig-Tena. (2018) The relationship between EFQM levels of excellence and CSR development. International Journal of Quality & Reliability Management 35:6, pages 1158-1176.
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Flevy Lasrado & Vijay PereiraFlevy Lasrado & Vijay Pereira. 2018. Achieving Sustainable Business Excellence. Achieving Sustainable Business Excellence 35 58 .
Flevy LasradoFlevy Lasrado. 2018. Achieving Organizational Excellence. Achieving Organizational Excellence 1 25 .
A. M. Carvalho, P. Sampaio, E. Rebentisch & P. Saraiva. (2017) Quality, excellence and culture in the pursuit of organizational agility. Quality, excellence and culture in the pursuit of organizational agility.
Flevy Lasrado & Christopher Uzbeck. (2017) The excellence quest: a study of business excellence award-winning organizations in UAE. Benchmarking: An International Journal 24:3, pages 716-734.
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Mohsen Sadegh Amalnick & Saeed Abdolhossein Zadeh. (2017) Concurrent Evaluation of Customer Relationship Management and Organizational Excellence: An Empirical Study. Performance Improvement Quarterly 30:1, pages 55-88.
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Flevy Lasrado. (2017) Perceived benefits of national quality awards: a study of UAE’s award winning organizations. Measuring Business Excellence 21:1, pages 50-64.
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Susana Duarte & V. Cruz Machado. (2017) Green and lean implementation: an assessment in the automotive industry. International Journal of Lean Six Sigma 8:1, pages 65-88.
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Angelos Pantouvakis & Evangelos Psomas. (2016) Exploring total quality management applications under uncertainty: A research agenda for the shipping industry. Maritime Economics & Logistics.
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Joanna Radomska. (2015) The Concept of Sustainable Strategy Implementation. Sustainability 7:12, pages 15847-15856.
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Ana B. Escrig & Lilian M. de Menezes. (2015) What characterizes leading companies within business excellence models? An analysis of “EFQM Recognized for Excellence” recipients in Spain. International Journal of Production Economics 169, pages 362-375.
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Pavel Adámek. (2018) A Comparative Analysis of the Performance of the Czech Excellence Award Winners. SSRN Electronic Journal.
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