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Total Quality Management & Business Excellence Volume 30, 2019 - Issue 5-6
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Articles

Lean Six Sigma in policing services: case examples, lessons learnt and directions for future research

Jiju Antonya Department of Business Management, Heriot-Watt University, Edinburgh, Scotland, UKCorrespondence[email protected]
,
Bryan Rodgersa Department of Business Management, Heriot-Watt University, Edinburgh, Scotland, UK
&
Elizabeth A. Cudneyb Engineering Management and Systems Engineering, Missouri University of Science and Technology, Rolla, MO, USAORCID Iconhttps://orcid.org/0000-0002-3990-0474
ORCID Icon
Pages 613-625 | Published online: 22 May 2017

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Vikas Swarnakar, A. R. Singh, Jiju Antony, Anil Kr Tiwari & Jose Arturo Garza-Reyes. (2023) Sustainable Lean Six Sigma project selection in manufacturing environments using best-worst method. Total Quality Management & Business Excellence 34:7-8, pages 990-1014.
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Paul Alexander, Jiju Antony & Elizabeth Cudney. (2022) A novel and practical conceptual framework to support Lean Six Sigma deployment in manufacturing SMEs. Total Quality Management & Business Excellence 33:11-12, pages 1233-1263.
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Fernando Juliani & Otávio José de Oliveira. (2021) Lean six sigma in the public sector: overcoming persistent management challenges. Quality Management Journal 28:2, pages 58-75.
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Fernando Juliani & Otávio José de Oliveira. (2020) Lean Six Sigma principles and practices under a management perspective. Production Planning & Control 31:15, pages 1223-1244.
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Michael Sony, Subhash Naik & Jiju Antony. (2020) Lean Six Sigma and social performance: A review and synthesis of current evidence. Quality Management Journal 27:1, pages 21-36.
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Marisa Smith, Steve Paton & Jillian MacBryde. (2018) Lean implementation in a service factory: views from the front-line. Production Planning & Control 29:4, pages 280-288.
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Articles from other publishers (19)

Felix Preshanth Santhiapillai & R.M. Chandima Ratnayake. (2023) Lean thinking and strategy deployment: adapting Hoshin Kanri and A3-based project prioritization in police services. The TQM Journal 35:8, pages 2503-2525.
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Felix Preshanth Santhiapillai & R.M. Chandima Ratnayake. (2023) BPMN-VSM-based knowledge-work process analysis and improvement in police services: a case study. International Journal of Productivity and Performance Management.
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Leander Luiz Klein, Fernando Naranjo, Jacqueline Ann Douglas, Patricia Inês Schwantz & Gabriel Adolfo Garcia. (2023) Assessing internal organizational pathways to reduce knowledge waste: a Lean thinking perspective. Business Process Management Journal 29:5, pages 1584-1606.
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Vishwas Yadav, Mahender Singh Kaswan, Pardeep Gahlot, Raj Kumar Duhan, Jose Arturo Garza-Reyes, Rajeev Rathi, Rekha Chaudhary & Gunjan Yadav. (2023) Green Lean Six Sigma for sustainability improvement: a systematic review and future research agenda. International Journal of Lean Six Sigma 14:4, pages 759-790.
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Leander Luiz Klein, Kelmara Mendes Vieira, Diego Russowsky Marçal & Jeferson Roberto Lima Pereira. (2022) Lean management practices perception and their influence on organizational performance in a public Higher Education Institution. The TQM Journal 35:3, pages 673-697.
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Leander Luiz Klein, Silvia Inês Dallavalle de Pádua, Rajat Gera, Kelmara Mendes Vieira & Eric Charles Henri Dorion. (2022) Business process management effectiveness and maturity through lean management practices: the Brazilian federal police experience. International Journal of Lean Six Sigma 14:2, pages 368-396.
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Ahmed M Al Ramahi, Amanda Davies & Faisal Al Kaabi. (2023) Measuring the impact of intellectual capital performance management indicators through the lens of organizational capital: A Police Agency case study. Policing: A Journal of Policy and Practice 17.
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Vishwas Yadav, Pardeep Gahlot, Raj Kumar Duhan & Rakesh Kumar Phanden. 2023. Advances in Industrial and Production Engineering. Advances in Industrial and Production Engineering 201 214 .
Ľubica Simanová & Andrea Sujová. (2022) The Impact of Continuous Improvement Concepts on the Performance of Furniture Production Processes. Central European Business Review 11:1, pages 111-137.
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Erick B. Knezek, Thevu Vu & Jim Lee. (2021) Utilizing DMAIC method to optimize law enforcement official willingness to respond to disasters: an exploratory study. International Journal of Emergency Services.
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Nikolaos A. Panayiotou & Konstantinos E. Stergiou. (2020) A systematic literature review of lean six sigma adoption in European organizations. International Journal of Lean Six Sigma 12:2, pages 264-292.
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Mohamed Alblooshi, Mohammad Shamsuzzaman, Michael Boon Chong Khoo, Abdur Rahim & Salah Haridy. (2020) Requirements, challenges and impacts of Lean Six Sigma applications – a narrative synthesis of qualitative research. International Journal of Lean Six Sigma 12:2, pages 318-367.
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F. P. Santhiapillai & R. M. Chandima Ratnayake. 2021. Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems. Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems 665 673 .
Mohammed Saleh Alosani. (2020) Case example of the use of Six Sigma and Kaizen projects in policing services. Teaching Public Administration 38:3, pages 333-345.
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Brian J. Galli. (2020) Continuous Improvement, Six Sigma and Risk Management. International Journal of Strategic Engineering 3:2, pages 1-23.
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Tatiany Oleques Lukrafka, Diego Souza Silva & Marcia Echeveste. (2020) A geographic picture of Lean adoption in the public sector: Cases, approaches, and a refreshed agenda. European Management Journal 38:3, pages 506-517.
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Daniel Luiz de Mattos Nascimento, Osvaldo Luiz Goncalvez Quelhas, Rodrigo Goyannes Gusmão Caiado, Guilherme Luz Tortorella, Jose Arturo Garza-Reyes & Luis Rocha-Lona. (2019) A lean six sigma framework for continuous and incremental improvement in the oil and gas sector. International Journal of Lean Six Sigma 11:3, pages 577-595.
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Bryan Rodgers, Jiju Antony & Ivor Marshall. (2019) Lean and Six Sigma in policing: austerity, driver or distraction?. International Journal of Emergency Services 8:1, pages 73-84.
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Gunjan Yadav, Dinesh Seth & Tushar N. Desai. (2017) Analysis of research trends and constructs in context to lean six sigma frameworks. Journal of Manufacturing Technology Management 28:6, pages 794-821.
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