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Total Quality Management & Business Excellence Volume 30, 2019 - Issue 11-12
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Service innovation quality in healthcare: service innovativeness and organisational renewal as driving forces

Yu MuGlorious Sun School of Business and Management, Donghua University, Shanghai, People’s Republic of China;Section Science, Business and Innovation, Vrije Universiteit Amsterdam, Amsterdam, NetherlandsCorrespondence[email protected] [email protected]
ORCID Iconhttps://orcid.org/0000-0002-2341-5802
ORCID Icon,
Bart BossinkSection Science, Business and Innovation, Vrije Universiteit Amsterdam, Amsterdam, Netherlands
&
Tsvi VinigSection Entrepreneurship and Innovation, University of Amsterdam Business School, Amsterdam, Netherlands
Pages 1219-1234 | Published online: 16 Aug 2017

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Mohsen Babaei & Mohammad Aghdassi. (2022) Measuring the dimensions of quality in service innovation: A dynamic capability and organisational competency perspective. Total Quality Management & Business Excellence 33:3-4, pages 434-466.
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Articles from other publishers (6)

Haroun EL. Rashied Sherin. (2023) The influence of building digital culture on employees' engagement in the ICT sector. i-manager’s Journal on Management 17:3, pages 6.
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Olcay BEKTAŞ, Erkan ERDEMİR & Yücel SAYILAR. (2022) Dinamik Yetenekler Çerçevesinin Stratejik Yönetim Literatüründeki Gelişimi: Sistematik Literatür TaramasıDevelopment of Dynamic Capabilities Framework in Strategic Management: A Systematic Literature Review. International Journal of Social Inquiry 15:2, pages 493-538.
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Mohsin Rasheed & Liu Jianhua. (2022) Relation between customer interaction and service innovation in Brazil firms: Investigating organization learning from customers. Journal of Public Value and Administrative Insight 4:4, pages 294-308.
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Haroun El. Rashied Sherin. (2022) The impact of building digital culture on employees' engagement in the ICT sector. i-manager’s Journal on Management 17:1, pages 19.
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Wenjing Cai, Svetlana Khapova, Bart Bossink, Evgenia Lysova & Jing Yuan. (2020) Optimizing Employee Creativity in the Digital Era: Uncovering the Interactional Effects of Abilities, Motivations, and Opportunities. International Journal of Environmental Research and Public Health 17:3, pages 1038.
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Meili Zhang & Baizhou Li. (2020) How to Improve Regional Innovation Quality From the Perspective of Green Development? Findings From Entropy Weight Method and Fuzzy-Set Qualitative Comparative Analysis. IEEE Access 8, pages 32575-32586.
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