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Nonlinear antecedents of visitors’ satisfaction with the oktoberfest in Brazil

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Rebecca Reichenbach, Günther Jutz, Christoph Eberl & Jörg Lindenmeier. (2022) Regression approaches for Kano classification: an empirical analysis of the classification of quality attributes according to Kano. Total Quality Management & Business Excellence 33:7-8, pages 884-906.
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Peter Schofield, Lluis Coromina, Raquel Camprubi & Seonyoung Kim. (2020) An analysis of first-time and repeat-visitor destination images through the prism of the three-factor theory of consumer satisfaction. Journal of Destination Marketing & Management 17, pages 100463.
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