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Public Performance & Management Review Volume 44, 2021 - Issue 5: Introduction to the Special Issue: Methodologies toward a New Era of Public Administration: Diversity and Advancement; Guest Editor: Kaifeng Yang
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Articles

Expanding the Toolbox: Why the Citizen-State Encounter Demands It

Mary E. GuySchool of Public Affairs, University of Colorado DenverCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0003-3833-8472View further author information
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Pages 1100-1117 | Published online: 15 Oct 2019

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Morgan D. Vogel & Josephine K. Hazelton-Boyle. (2023) Where Do We Go from Here? A Co-authored Autoethnographic Reflection on the Emotional Labor of Qualitative Interviewing and How to Navigate It. Public Integrity 0:0, pages 1-14.
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Youlang Zhang & Wei Hu. (2023) Teleworking and Clients’ Perception of Frontline Services: Evidence in Higher Education during the COVID-19 Pandemic. Public Performance & Management Review 46:3, pages 585-611.
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Rotem Dvir, Xinsheng Liu & Arnold Vedlitz. (2023) Exploring public participation modes in government: The case of infrastructure policies. Public Management Review 0:0, pages 1-22.
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Vanessa M. Fenley. (2022) Caveats to Governing With Empathy. Public Integrity 24:4-5, pages 387-399.
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Stephanie Dolamore & Geoffrey Whitebread. (2022) Recalibrating Public Service: Valuing Engagement, Empathy, Social Equity, and Ethics in Public Administration. Public Integrity 24:4-5, pages 375-386.
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Maureen Emerson Feit, Jack Brandon Philips & Taylor Coats. (2022) Tightrope of advocacy: Critical race methods as a lens on nonprofit mediation between fear and trust in the U.S. Census. Administrative Theory & Praxis 44:1, pages 23-45.
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Staci M. Zavattaro. (2021) Why Is This So Hard?: An Autoethnography of Qualitative Interviewing. Public Performance & Management Review 44:5, pages 1052-1074.
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Stephanie Dolamore, Darrell Lovell, Haley Collins & Angela Kline. (2021) The role of empathy in organizational communication during times of crisis. Administrative Theory & Praxis 43:3, pages 366-375.
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James E. Wright$suffix/text()$suffix/text(), Dongfang Gaozhao & Meagan A. Snow. (2021) Place plus Race Effects in Bureaucratic Discretionary Power: An Analysis of Residential Segregation and Police Stop Decisions. Public Performance & Management Review 44:2, pages 352-377.
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Vanessa M. Fenley. (2020) Digging Deeper: Considering the Marginalizing Experience of Homelessness in Developing Program Performance Objectives. Public Performance & Management Review 43:5, pages 1078-1099.
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SungWook Choi & Mary E. Guy. (2020) The link between emotional labor and organizational culture in Korean bureaucracy: how taxing is tax work? How enforcing is law enforcement?. International Review of Public Administration 25:2, pages 129-144.
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Articles from other publishers (5)

Amanda D. Clark, Christina S. Barsky & Monica A. Bustinza. (2022) Heavy Lifting: Emotional Labor and Election Administration. Administration & Society 55:2, pages 308-325.
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Geoffrey Whitebread, Stephanie Dolamore & Brendan Stern. (2022) Quantitative intersectionality: Imperatives and opportunities for advancing social equity. Public Administration Review 83:1, pages 117-129.
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Sharon H. Mastracci. (2021) Dirty Work and Emotional Labor in Public Service: Why Government Employers Should Adopt an Ethic of Care. Review of Public Personnel Administration 42:3, pages 537-552.
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Michael R. Ford. (2021) Making People Matter: Moving Toward a Humanity-Based Public Administration. Administration & Society 54:3, pages 522-539.
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Samantha June Larson. (2021) Actions for Queering American Public Administration. Administration & Society 54:1, pages 145-163.
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