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Journal of Relationship Marketing Volume 21, 2022 - Issue 4
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Articles

Assessing Antecedents of Loyalty in the Industrial Relationship Model: An Examination of Base Model Constituents and Moderators

Andreas Samudroa The President Director and CEO of Rolimex, The Chemical Division of Sinarmas Group, IndonesiaCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0002-1467-3084
ORCID Icon &
Vonny Susantib Graduate School of Business, IPB University, Bogor, IndonesiaORCID Iconhttps://orcid.org/0000-0003-0082-6745
ORCID Icon
Pages 255-284 | Published online: 23 Apr 2022

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Read on this site (2)

Mariëtte Louise Zietsman, Pierre Mostert & Göran Svensson. (2023) Precursors and Outcomes of Perceived Value in B2B Banking Services: A Nomological Framework. Journal of Relationship Marketing 22:4, pages 330-353.
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Gebeyehu Jalu Negassa & Gurudutta Pradeep Japee. (2023) The Effect of Bonding, Responsiveness and Communication on Customer Retention: The Mediating Role of Customer Satisfaction. Journal of Relationship Marketing 22:2, pages 115-131.
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Articles from other publishers (1)

Pratap Chandra Mandal. (2022) Managing Customer Satisfaction and Customer Loyalty in Organizations. Journal of Business Ecosystems 3:1, pages 1-16.
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