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Journal of Internet Commerce Volume 20, 2021 - Issue 1
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Original Articles

Evaluating If Trust and Personal Information Privacy Concerns Are Barriers to Using Health Insurance That Explicitly Utilizes AI

Alex Zarifisa School of Business and Economics, Loughborough University, Loughborough, UKCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0003-3103-4601
ORCID Icon,
Peter Kawaleka School of Business and Economics, Loughborough University, Loughborough, UKORCID Iconhttps://orcid.org/0000-0002-6248-7745
ORCID Icon &
Aida Azadeganb Intelligent Systems Research Laboratory, University of Reading, Reading, UKORCID Iconhttps://orcid.org/0000-0002-6069-8610
ORCID Icon
Pages 66-83 | Published online: 19 Oct 2020

Citations (21)

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Nesrine Ben Amor & Imène Ben Yahia. (2022) Investigating Blockchain Technology Effects on Online Platforms Transactions: Do Risk Aversion and Technophilia Matter?. Journal of Internet Commerce 21:3, pages 271-296.
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Articles from other publishers (20)

Alex Zarifis & Xusen Cheng. 2024. Business Digital Transformation. Business Digital Transformation 73 97 .
Alex Zarifis, Leonidas Efthymiou & Xusen Cheng. 2024. Business Digital Transformation. Business Digital Transformation 1 16 .
Samuel Fosso Wamba, Maciel M. Queiroz & Lotfi Hamzi. (2023) A bibliometric and multi-disciplinary quasi-systematic analysis of social robots: Past, future, and insights of human-robot interaction. Technological Forecasting and Social Change 197, pages 122912.
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Turki Alanzi, Reham Almahdi, Danya Alghanim, Lamyaa Almusmili, Amani Saleh, Sarah Alanazi, Kienaz Alshobaki, Renad Attar, Abdulaziz Al Qunais, Haneen Alzahrani, Rawan Alshehri, Amenah Sulail, Ali Alblwi, Nawaf Alanzi & Nouf Alanzi. (2023) Factors Affecting the Adoption of Artificial Intelligence-Enabled Virtual Assistants for Leukemia Self-Management. Cureus.
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Turki Alanzi, Raghad Alotaibi, Rahaf Alajmi, Zainab Bukhamsin, Khadija Fadaq, Nouf AlGhamdi, Norah Bu Khamsin, Lujain Alzahrani, Ruya Abdullah, Razan Alsayer, Afrah M Al Muarfaj & Nouf Alanzi. (2023) Barriers and Facilitators of Artificial Intelligence in Family Medicine: An Empirical Study With Physicians in Saudi Arabia. Cureus.
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Beibei Yue & Hu Li. (2023) The impact of human-AI collaboration types on consumer evaluation and usage intention: a perspective of responsibility attribution. Frontiers in Psychology 14.
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Ana Rita Gonçalves, Amanda Breda Meira, Saleh Shuqair & Diego Costa Pinto. (2023) Artificial intelligence (AI) in FinTech decisions: the role of congruity and rejection sensitivity. International Journal of Bank Marketing 41:6, pages 1282-1307.
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Chetanya Singh, Manoj Kumar Dash, Rajendra Sahu & Anil Kumar. (2023) Artificial intelligence in customer retention: a bibliometric analysis and future research framework. Kybernetes.
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Girish Garg, Mohd Shamshad, Nikita Gauhar, Mosab I. Tabash, Basem Hamouri & Linda Nalini Daniel. (2023) A Bibliometric Analysis of Fintech Trends: An Empirical Investigation. International Journal of Financial Studies 11:2, pages 79.
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Sage Kelly, Sherrie-Anne Kaye & Oscar Oviedo-Trespalacios. (2023) What factors contribute to the acceptance of artificial intelligence? A systematic review. Telematics and Informatics 77, pages 101925.
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Michael D. Dzandu. (2023) Antecedent, behaviour, and consequence (a-b-c) of deploying the contact tracing app in response to COVID-19: Evidence from Europe. Technological Forecasting and Social Change 187, pages 122217.
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Isaac Owusu Asante, Yushi Jiang, Xiao Luo & Martinson Ankrah Twumasi. (2022) The Organic Marketing Nexus: The Effect of Unpaid Marketing Practices on Consumer Engagement. Sustainability 15:1, pages 148.
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Samuli Laato, Miika Tiainen, A.K.M. Najmul Islam & Matti Mäntymäki. (2022) How to explain AI systems to end users: a systematic literature review and research agenda. Internet Research 32:7, pages 1-31.
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Alex Zarifis & Xusen Cheng. (2022) A model of trust in Fintech and trust in Insurtech: How Artificial Intelligence and the context influence it. Journal of Behavioral and Experimental Finance 36, pages 100739.
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. 2022. Encyclopedia of Data Science and Machine Learning. Encyclopedia of Data Science and Machine Learning 0 0 .
Alex Zarifis & Xusen Cheng. 2022. Encyclopedia of Data Science and Machine Learning. Encyclopedia of Data Science and Machine Learning 2086 2100 .
Mengmeng Song, Xinyu Xing, Yucong Duan, Jason Cohen & Jian Mou. (2022) Will artificial intelligence replace human customer service? The impact of communication quality and privacy risks on adoption intention. Journal of Retailing and Consumer Services 66, pages 102900.
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You-Shyang Chen, Chien-Ku Lin, Yu-Sheng Lin, Su-Fen Chen & Huei-Hua Tsao. (2022) Identification of Potential Valid Clients for a Sustainable Insurance Policy Using an Advanced Mixed Classification Model. Sustainability 14:7, pages 3964.
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Xusen Cheng, Xiao Lin, Xiao-Liang Shen, Alex Zarifis & Jian Mou. (2022) The dark sides of AI. Electronic Markets 32:1, pages 11-15.
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Olivia Hornung & Stefan Smolnik. (2021) AI invading the workplace: negative emotions towards the organizational use of personal virtual assistants. Electronic Markets 32:1, pages 123-138.
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