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Services Marketing Quarterly Volume 32, 2011 - Issue 3
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Original Articles

An Exploratory Study of the Role of Emotional Intelligence and Self-Efficacy on Service Quality and Adherence in a Weight Loss Setting

Lan Snell Faculty of Pharmacy, University of Sydney, Sydney, AustraliaCorrespondence[email protected]
&
Lesley White Faculty of Pharmacy, University of Sydney, Sydney, Australia
Pages 228-246 | Published online: 24 Jun 2011

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Praveen Aggarwal & Amiya K. Basu. (2014) Value Co-Creation: Factors Affecting Discretionary Effort Exertion. Services Marketing Quarterly 35:4, pages 321-336.
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Articles from other publishers (1)

Christopher P Furner, Robert Zinko & Zhen Zhu. (2018) Examining the Role of Mobile Self-Efficacy in the Word-of-Mouth / Mobile Product Reviews Relationship. International Journal of E-Services and Mobile Applications 10:4, pages 40-60.
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