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Services Marketing Quarterly Volume 36, 2015 - Issue 2
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Original Articles

Relative Effects of Leadership and Technology on Bank Employees’ Job Outcomes

Ugur YavasDepartment of Management and MarketingEast Tennessee State University, Johnson City, Tennessee
,
Subhash JhaDepartment of MarketingIndian Institute of Management, Udaipur, IndiaCorrespondence[email protected]
&
Emin BabakusDepartment of Marketing and Supply Chain ManagementThe University of Memphis, Memphis, Tennessee
Pages 173-187 | Published online: 08 May 2015

Citations (9)

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Read on this site (2)

Kevin W. Westbrook & Robert M. Peterson. (2022) Servant Leadership Effects on Salesperson Self-Efficacy, Performance, Job Satisfaction, and Turnover Intentions. Journal of Business-to-Business Marketing 29:2, pages 153-175.
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Aaron McCune Stein, Chris M. Bell & Yan Ai Min. (2020) Does “the servant as leader” translate into Chinese? A cross-cultural meta-analysis of servant leadership. European Journal of Work and Organizational Psychology 29:3, pages 315-329.
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Articles from other publishers (7)

Fernando Jaramillo, Jeff Johnson & Scott Friend. 2023. The Palgrave Handbook of Servant Leadership. The Palgrave Handbook of Servant Leadership 549 569 .
Mohammad Zarei, Magne Supphellen & Richard P. Bagozzi. (2022) Servant leadership in marketing: A critical review and a model of creativity-effects. Journal of Business Research 153, pages 172-184.
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Anjali Chaudhry, Xiaoyun Cao, Robert C. Liden, Sébastien Point & Prajya R. Vidyarthi. (2022) A Meta-Review of Servant Leadership: Construct, Correlates, and the Process. Journal of Comparative International Management 24:2, pages 59-99.
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Fernando Jaramillo, Jeff Johnson & Scott Friend. 2021. The Palgrave Handbook of Servant Leadership. The Palgrave Handbook of Servant Leadership 1 22 .
Regina H. Mulder & Patrick Beer. 2020. The Future of HRD, Volume I. The Future of HRD, Volume I 13 51 .
Nathan Eva, Mulyadi Robin, Sen Sendjaya, Dirk van Dierendonck & Robert C. Liden. (2019) Servant Leadership: A systematic review and call for future research. The Leadership Quarterly 30:1, pages 111-132.
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Subhash Jha, M.S. Balaji, Kumar Rakesh Ranjan & Arun Sharma. (2019) Effect of service-related resources on employee and customer outcomes in trade shows. Industrial Marketing Management 76, pages 48-59.
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