Advanced search
Publication Cover
Journal of Foodservice Business Research Volume 20, 2017 - Issue 1
Submit an article Journal homepage
463
Views
3
CrossRef citations to date
0
Altmetric
Refereed

Impact of organizational justice on customer satisfaction in the hospitality industry of Pakistan: The moderating role of uncertainty avoidance

Rana Muhammad UmarDepartment of Management and Social Sciences, Mohammad Ali Jinnah University, Islamabad, PakistanCorrespondence[email protected]
,
Salman SaleemDepartment of Marketing, University of Vaasa, Vaasa, Finland
&
Riffat Ismail MajokaDepartment of Business Administration, Staffordshire University, Staffordshire, UK
Pages 50-64 | Published online: 30 Jun 2016

Citations (3)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (1)

Muhammad Abid Saleem, Asif Yaseen & Allah Wasaya. (2018) Drivers of customer loyalty and word of mouth intentions: moderating role of interactional justice. Journal of Hospitality Marketing & Management 27:8, pages 877-904.
Read now

Articles from other publishers (2)

Zulfiqar Ali & Hasin Bano. (2022) Understanding Consumer Intention Towards Blockchain-Based Mobile Payment Adoption Services in Pakistan. International Journal of e-Collaboration 18:3, pages 1-21.
Crossref
Sunny Sun, Patrick C. Lee, Rob Law & Lina Zhong. (2020) The impact of cultural values on the acceptance of hotel technology adoption from the perspective of hotel employees. Journal of Hospitality and Tourism Management 44, pages 61-69.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.