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Journal of Foodservice Business Research Volume 22, 2019 - Issue 6
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Articles

How emotional displays and service quality impact satisfaction and loyalty: A gendered look

Andrew MoreoChaplin School of Hospitality & Tourism Management, Florida International University, North Miami, FL, USACorrespondence[email protected]
,
Lisa CainChaplin School of Hospitality & Tourism Management, Florida International University, North Miami, FL, USA
,
Imran RahmanDepartment of Nutrition, Dietetics, & Hospitality Management College of Human Sciences, Auburn University, Auburn, AL, USA
&
Yangsu ChenAmazon, Seattle, WA, USA
Pages 563-581 | Published online: 07 Sep 2019

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Dora Rašan & Marina Laškarin Ažić. (2023) Key dimensions of memorable gastronomic experience: application of Q-methodology. Journal of Hospitality Marketing & Management 32:5, pages 615-630.
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Amna Al-Marzouqi & Imene Ben Yahia. (2022) Impact of Covid-19 pandemic on food and beverage service performance and behavioral intents: importance of sanitary measures. Journal of Foodservice Business Research 25:2, pages 209-232.
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Pranay Verma. (2020) The effect of presentation, product availability and ease upon transaction reliability for online food delivery aggregator applications – moderated mediated model. Journal of Foodservice Business Research 23:4, pages 285-304.
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