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Clinical Toxicology Volume 47, 2009 - Issue 5
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ArticlesPoison Centers

The use of an automated interactive voice response system to manage medication identification calls to a poison center

Edward P. Krenzelok Pittsburgh Poison Center, University of Pittsburgh Medical Center, Pittsburgh, PA, USA; Schools of Pharmacy and Medicine, University of Pittsburgh, Pittsburgh, PA, USACorrespondence[email protected]
&
Rita Mrvos Pittsburgh Poison Center, University of Pittsburgh Medical Center, Pittsburgh, PA, USA
Pages 425-429 | Received 26 Jan 2009, Accepted 06 Apr 2009, Published online: 03 Jun 2009

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Edward P. Krenzelok & Rita Mrvos. (2011) A regional poison information center IVR medication identification system: Does it accomplish its goal?. Clinical Toxicology 49:9, pages 858-861.
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Mathias B. Forrester, John F. Villanacci & Norma Valle. (2012) Use of Interactive Voice Response Technology by Poison Centers during the H1N1 Outbreak. Prehospital and Disaster Medicine 25:05, pages 415-418.
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Y. Koido. (2012) Evaluation of the Usefulness of the Fiberscope for Confirmation of Intubation. Prehospital and Disaster Medicine 20:S1, pages 88.
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