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Communication Methods and Measures Volume 18, 2024 - Issue 1
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Research Article

Comparing Chatbots and Online Surveys for (Longitudinal) Data Collection: An Investigation of Response Characteristics, Data Quality, and User Evaluation

Brahim Zaroualia Institute for Media Studies, KU Leuven, Leuven, BelgiumCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0003-1042-4635View further author information
ORCID Icon,
Theo Araujob Amsterdam School of Communication Research, University of Amsterdam, Amsterdam, The NetherlandsORCID Iconhttps://orcid.org/0000-0002-4633-9339View further author information
ORCID Icon,
Jakob Ohmec Weizenbaum Institute for the Networked Society, Freie Universität Berlin, Berlin, GermanyView further author information
&
Claes de Vreeseb Amsterdam School of Communication Research, University of Amsterdam, Amsterdam, The NetherlandsORCID Iconhttps://orcid.org/0000-0002-4962-1698View further author information
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Pages 72-91 | Published online: 12 Jan 2023

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Read on this site (2)

Carolin Ischen, Janice Butler & Jakob Ohme. (2023) Chatting about the unaccepted: Self-disclosure of unaccepted news exposure behaviour to a chatbot. Behaviour & Information Technology 0:0, pages 1-13.
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Jakob Ohme, Theo Araujo, Brahim Zarouali & Claes H. de Vreese. (2022) Frequencies, Drivers, and Solutions to News Non-Attendance: Investigating Differences Between Low News Usage and News (Topic) Avoidance with Conversational Agents. Journalism Studies 23:12, pages 1510-1530.
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Articles from other publishers (4)

Ilker Cingillioglu, Uri Gal & Artem Prokhorov. (2024) Running a double-blind true social experiment with a goal oriented adaptive AI-based conversational agent in educational research. International Journal of Educational Research 124, pages 102323.
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Adrian Roeske, Doreen Büntemeyer, Irina Zakharova & Andreas Breiter. 2023. Datafizierung (in) der Bildung. Datafizierung (in) der Bildung 81 102 .
Emilia H. Lia, Monika M. Derrien, Samantha G. Winder, Eric M. White & Spencer A. Wood. (2023) A text-messaging chatbot to support outdoor recreation monitoring through community science. Digital Geography and Society 5, pages 100059.
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Ignacio Díaz-Oreiro, Gustavo López & Luis A. Guerrero. 2023. Proceedings of the 15th International Conference on Ubiquitous Computing & Ambient Intelligence (UCAmI 2023). Proceedings of the 15th International Conference on Ubiquitous Computing & Ambient Intelligence (UCAmI 2023) 310 321 .

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