Advanced search
Publication Cover
Journal of Hospitality Marketing & Management Volume 30, 2021 - Issue 1
Submit an article Journal homepage
1,842
Views
16
CrossRef citations to date
0
Altmetric
Research Article

When positive reviews on social networking sites backfire: The role of social comparison and malicious envy

Wenting FengDepartment of Business Administration, Management School, Hainan University, Haikou, ChinaCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0002-9852-494XView further author information
ORCID Icon,
Morgan X. YangDepartment of Marketing, School of Business, The Hang Seng University of Hong Kong, Hong Kong, ChinaView further author information
,
Irina Y. YuSchool of Hotel and Tourism Management, The Chinese University of Hong Kong, Hong Kong, ChinaView further author information
&
Rungting TuDepartment of Marketing, College of Management, Shenzhen University, Shenzhen, ChinaView further author information
Pages 120-138 | Published online: 07 Jun 2020

Citations (16)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (3)

Rehan Husain, Vir Ved Ratna & Anupam Saxena. (2023) Past, present, and future of anthropomorphism in hospitality & tourism: conceptualization and systematic review. Journal of Hospitality Marketing & Management 0:0, pages 1-49.
Read now
Jia Xu, Yi Wang & Yangyang Jiang. (2023) How do social media tourist images influence destination attitudes? Effects of social comparison and envy. Journal of Travel & Tourism Marketing 40:4, pages 310-325.
Read now
Nazlida Muhamad, Shahidul Islam & Vai Shiem Leong. (2022) Social comparison orientation and religious commitment influence on outbound travel intentions. Asia Pacific Journal of Tourism Research 27:11, pages 1144-1166.
Read now

Articles from other publishers (13)

Billy Sung, Felix Septianto, Michelle Stankovic & Chien Duong. (2023) The Tango of pride and envy: does others’ envy lead to the feeling of pride?. European Journal of Marketing 57:12, pages 3072-3098.
Crossref
Wenting Feng, Morgan X. Yang & Irina Y. Yu. (2023) From devil to angel: How being envied for luxury brand social media word of mouth discourages counterfeit purchases. Journal of Business Research 165, pages 113919.
Crossref
Yanya Ruan & Ni Liang. (2022) Working together or separately? The role of different review arguments in consumers' home-sharing service purchasing: evidence from China. Journal of Hospitality and Tourism Insights 6:3, pages 1121-1143.
Crossref
Wenting Feng, Dihui Chang & Hongjie Sun. (2023) The impact of social media influencers’ bragging language styles on consumers’ attitudes toward luxury brands: The dual mediation of envy and trustworthiness. Frontiers in Psychology 13.
Crossref
Nazan Colmekcioglu, Bekir Bora Dedeoglu & Fevzi Okumus. (2022) Resolving the complexity in Gen Z's envy occurrence: A cross‐cultural perspective. Psychology & Marketing 40:1, pages 48-72.
Crossref
Narariya Dita Handani, Angellie Williady & Hak-Seon Kim. (2022) An Analysis of Customer Textual Reviews and Satisfaction at Luxury Hotels in Singapore’s Marina Bay Area (SG-Clean-Certified Hotels). Sustainability 14:15, pages 9382.
Crossref
Han Jia, Sumin Shin & Jinfeng Jiao. (2021) Does the length of a review matter in perceived helpfulness? The moderating role of product experience. Journal of Research in Interactive Marketing 16:2, pages 221-236.
Crossref
Yunfeng Shang, Hina Rehman, Khalid Mehmood, Aidi Xu, Yaser Iftikhar, Yifei Wang & Ridhima Sharma. (2022) The Nexuses Between Social Media Marketing Activities and Consumers’ Engagement Behaviour: A Two-Wave Time-Lagged Study. Frontiers in Psychology 13.
Crossref
Dean Creevey, Joseph Coughlan & Christina O'Connor. (2021) Social media and luxury: A systematic literature review. International Journal of Management Reviews 24:1, pages 99-129.
Crossref
Yunfeng Shang, Khalid Mehmood, Yaser Iftikhar, Atif Aziz, Xuedan Tao & Liting Shi. (2021) Energizing Intention to Visit Rural Destinations: How Social Media Disposition and Social Media Use Boost Tourism Through Information Publicity. Frontiers in Psychology 12.
Crossref
Lini Zhang, Haidong Zhao & Brenda Cude. (2021) Luxury brands join hands: building interactive alliances on social media. Journal of Research in Interactive Marketing 15:4, pages 787-803.
Crossref
Wenting Feng, Irina Y. Yu, Morgan X. Yang & Mengjie Yi. (2021) How being envied shapes tourists’ relationships with luxury brands: A dual-mediation model. Tourism Management 86, pages 104344.
Crossref
YooJung Kim & Ahnlee Jang. (2021) A longitudinal study of sales promotion on social networking sites (SNS) in the lodging industry. Journal of Hospitality and Tourism Management 48, pages 256-263.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.