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Transportation Letters
The International Journal of Transportation Research
Volume 9, 2017 - Issue 3
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Short Communication

Airline loyalty determinants among business travelers: empirical evidence from Croatia

Josip MikulićFaculty of Economics and Business – Zagreb, Department of Tourism, University of Zagreb, Zagreb, CroatiaCorrespondence[email protected]
[email protected]
,
Maja ŠerićFaculty of Economics, Department of Marketing, University of Valencia, Valencia, Spain
&
Ljilja Matas MilkovićORYX Grupa d.o.o., Sesvete, Croatia
Pages 177-183 | Published online: 12 Jan 2017

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Catherine Prentice, Aaron Hsiao, Xuequn Wang & Sandra Maria Correia Loureiro. (2023) Mind, service quality, relationship with airlines. Journal of Strategic Marketing 31:1, pages 212-234.
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Articles from other publishers (3)

Mornay Roberts-Lombard, Fulufhelo H. Nemadzhilili, Gabriella S.M.Q. Coelho & Onnalena S. Mangope. (2022) Investigating the antecedents and outcome of commitment in a business-to-consumer service environment. Acta Commercii 22:1.
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Güzin AKYILDIZ ALÇURA, Gülhayat Gölbaşı ŞİMŞEK, Sümeyye Şeyma KUŞAKCI GÜNDOĞAR, Sami Cankat TANRIVERDİ & Mustafa GÜRSOY. (2021) Determinants of passenger loyalty for high speed rail system in TurkeyTürkiyedeki yüksek hızlı tren sisteminde yolcu sadakatinin belirleyicileri. Balıkesir Üniversitesi Fen Bilimleri Enstitüsü Dergisi 23:2, pages 760-781.
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Md Moniruzzaman Sarker, Amrul Asraf Mohd-Any & Yusniza Kamarulzaman. (2019) Conceptualising consumer-based service brand equity (CBSBE) and direct service experience in the airline sector. Journal of Hospitality and Tourism Management 38, pages 39-48.
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