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LEISURE & TOURISM

Measuring guest satisfaction from online reviews: Evidence in Vietnam

| (Reviewing editor)
Article: 1801117 | Received 23 Apr 2020, Accepted 21 Jul 2020, Published online: 06 Aug 2020

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Kanapot Kalnaovakul & Pornpisanu Promsivapallop. (2022) Hotel service quality dimensions and attributes: An analysis of online hotel customer reviews. Tourism and Hospitality Research 23:3, pages 420-440.
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C. Selvaraj & Anitha Nallasivam. 2023. Proceedings of International Conference on Data Science and Applications. Proceedings of International Conference on Data Science and Applications 107 128 .
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