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Research Article

How brand personality, brand identification and service quality influence service brand equity

, & | (Reviewing Editor)
Article: 981329 | Received 07 Oct 2014, Accepted 18 Oct 2014, Published online: 03 Dec 2014

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Sandra Maria Correia Loureiro & Eduardo Moraes Sarmento. (2018) Enhancing brand equity through emotions and experience: the banking sector. International Journal of Bank Marketing 36:5, pages 868-883.
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