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Original Articles

Online Consumer Trust and Live Help Interfaces: The Effects of Text-to-Speech Voice and Three-Dimensional Avatars

Pages 75-94 | Published online: 09 Jun 2010

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Rodger Morrison, Casey G. Cegielski & R. Kelly Rainer. (2012) Trust, Avatars, and Electronic Communications: Implications for E-Learning. Journal of Computer Information Systems 53:1, pages 80-89.
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Wei Wang, Eric W. T. Ngai & Haiying Wei. (2012) Explaining Instant Messaging Continuance Intention: The Role of Personality. International Journal of Human–Computer Interaction 28:8, pages 500-510.
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Bo Xu, Wei Zhang & Dahui Li. (2011) Copresence and Its Social-Relational Antecedents in Computer-Mediated Communication: The Case of Instant Messenger. International Journal of Human–Computer Interaction 27:10, pages 991-1009.
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Janejira Sutanonpaiboon & Ayman Abuhamdieh. (2008) Factors Influencing Trust in Online Consumer-to-Consumer (C2C) Transactions. Journal of Internet Commerce 7:2, pages 203-219.
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