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Journal of Hospital Marketing Volume 6, 1992 - Issue 2
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Original Articles

Evaluating Health Care Services from the Perspective of the Elderly

Matthew D. Shank PhD Northern Kentucky University, Higliland Heights, KY, 41099, USA
,
Reta C. Rupich PhD Washington University Medical Center, The Jewish Hospital of St. Louis, St. Louis, MO, 63110, USA
,
Michael G. Griffin PhD Washington University Medical Center, The Jewish Hospital of St. Louis, St. Louis, MO, 63110, USA
&
Louis V. Avioli MD Washington University Medical Center, The Jewish Hospital of St. Louis, St. Louis, MO, 63110, USA
Pages 127-147 | Published online: 21 Oct 2008

Citations (4)

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Read on this site (3)

DonaldR. Self, CharlesE. Hegji & RobinM. Self. (2009) The Link Between Hospital Quality and Profitability of Outpatient Services Offered. Journal of Hospital Marketing & Public Relations 19:2, pages 88-100.
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DennisJ. Scotti. (2005) Satisfaction with Medical Care Among Elderly Patients. Journal of Hospital Marketing & Public Relations 15:2, pages 3-32.
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DennisJ. Scotti & RobertN. Stinerock. (2002) Cognitive Predictors of Satisfaction with Hospital Inpatient Service Encounters Among the Elderly. Journal of Hospital Marketing & Public Relations 14:2, pages 3-22.
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Articles from other publishers (1)

Charles E. Hegji, Donald R. Self & Carolyn Sara (Casey) Findley. (2007) The link between hospital quality and services profitability. International Journal of Pharmaceutical and Healthcare Marketing 1:4, pages 290-303.
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