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SECTION 6: WEBSITE EVALUATION IN HOSPITALITY AND TOURISM

Developing a Content Analysis Evaluation Approach for the Examination of Limited-Service Lodging Properties

Pages 295-308 | Published online: 22 Sep 2008

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Simon Lei & Rob Law. (2019) Functionality evaluation of mobile hotel websites in the m-commerce era. Journal of Travel & Tourism Marketing 36:6, pages 665-678.
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Tong Zhang, Catherine Cheung & Rob Law. (2018) Functionality Evaluation for Destination Marketing Websites in Smart Tourism Cities. Journal of China Tourism Research 14:3, pages 263-278.
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Susan Gordon & Howard Adler. (2017) Employee perceptions of well-being and organizational wellness offerings: A study of line-level employees in select-service hotels. Journal of Human Resources in Hospitality & Tourism 16:3, pages 308-330.
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Daniel Leung, Rob Law & Hee “Andy” Lee. (2016) A Modified Model for Hotel Website Functionality Evaluation. Journal of Travel & Tourism Marketing 33:9, pages 1268-1285.
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Ping Sun, David A. Cárdenas & Rich Harrill. (2016) Chinese Customers’ Evaluation of Travel Website Quality: A Decision-Tree Analysis. Journal of Hospitality Marketing & Management 25:4, pages 476-497.
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Seungwon “Shawn” Lee, Ji-Ho Kim & Charles Parrish. (2012) Are You Ready for the Extra Inning? An Exploratory Study of the Evaluation of Professional Sport Teams’ Websites as Marketing Tools to Prospective Meeting/Event Customers. Journal of Convention & Event Tourism 13:4, pages 270-289.
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Amir Albadvi & Ghazaleh Saddad. (2012) Web Site Evaluation of Iranian Tourism and Hospitality Organizations: An E-Commerce Web Site Features Model. Journal of Hospitality Marketing & Management 21:2, pages 155-183.
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Rob Law, Shanshan Qi & Bonnie Leung. (2008) Perceptions of Functionality and Usability on Travel Websites: The Case of Chinese Travelers. Asia Pacific Journal of Tourism Research 13:4, pages 435-445.
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Shanshan Qi, Rob Law & Dimitrios Buhalis. (2008) Usability of Chinese Destination Management Organization Websites . Journal of Travel & Tourism Marketing 25:2, pages 182-198.
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Articles from other publishers (9)

Susan Gordon, Howard Adler, Jonathon Day & Sandra Sydnor. (2019) Perceived supervisor support: A study of select-service hotel employees. Journal of Hospitality and Tourism Management 38, pages 82-90.
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Xu Li, Youcheng Wang & Yixiu Yu. (2015) Present and future hotel website marketing activities: Change propensity analysis. International Journal of Hospitality Management 47, pages 131-139.
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Shanshan Qi, Rob Law & Dimitrios Buhalis. 2015. Hospitality, Travel, and Tourism. Hospitality, Travel, and Tourism 263 283 .
Ljudevit Pranić, Daniela Garbin Praničević & Josip Arnerić. (2014) Hotel website performance: evidence from a transition country. Tourism and hospitality management 20:1, pages 45-60.
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Shanshan Qi, Rob Law & Dimitrios Buhalis. (2013) A Modified Fuzzy Hierarchical TOPSIS Model for Hotel Website Evaluation. International Journal of Fuzzy System Applications 3:3, pages 82-101.
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Rob Law, Shanshan Qi & Dimitrios Buhalis. (2010) Progress in tourism management: A review of website evaluation in tourism research. Tourism Management 31:3, pages 297-313.
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ShanShan Qi, Rob Law & Dimitrios Buhalis. 2009. Information and Communication Technologies in Tourism 2009. Information and Communication Technologies in Tourism 2009 285 296 .
Eric T. Brey, Siu-Ian (Amy) So, Dae-Young Kim & Alastair M. Morrison. (2007) Web-based permission marketing: Segmentation for the lodging industry. Tourism Management 28:6, pages 1408-1416.
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Jee-Hee Han & Juline E. Mills. (2006) Zero acquaintance benchmarking at travel destination websites: what is the first impression that national tourism organizations try to make?. International Journal of Tourism Research 8:6, pages 405-430.
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