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Shezeen Oah & Jang-Han Lee. (2011) Effects of Hourly, Low-Incentive, and High-Incentive Pay on Simulated Work Productivity: Initial Findings With a New Laboratory Method. Journal of Organizational Behavior Management 31:1, pages 21-42.
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KristinM. Berglund & TimothyD. Ludwig. (2009) Approaching Error-Free Customer Satisfaction Through Process Change and Feedback Systems. Journal of Organizational Behavior Management 29:1, pages 19-46.
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JohnB. Abbott, NancyG. Boyd & Grant Miles. (2006) Does Type of Team Matter? An Investigation of the Relationships Between Job Characteristics and Outcomes Within a Team-Based Environment. The Journal of Social Psychology 146:4, pages 485-507.
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Nelson Eikenhout & John Austin. (2005) Using Goals, Feedback, Reinforcement, and a Performance Matrix to Improve Customer Service in a Large Department Store. Journal of Organizational Behavior Management 24:3, pages 27-62.
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ScottA. Beal & JamesL. Eubanks. (2003) Self-Report Bias and Accuracy in a Simulated Work Setting. Journal of Organizational Behavior Management 22:1, pages 3-31.
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Robert E. Hite, Faye S. McIntyre & Daniel F. Lynch. (2001) The Impact of Student Characteristics on Cooperative Testing in the Marketing Classroom. Marketing Education Review 11:1, pages 27-34.
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ThomasC. Mawhinney. (2001) OBM Today and Tomorrow. Journal of Organizational Behavior Management 20:3-4, pages 73-137.
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NikiM. Thurkow, JonS. Bailey & MarkR. Stamper. (2000) The Effects of Group and Individual Monetary Incentives on Productivity of Telephone Interviewers. Journal of Organizational Behavior Management 20:2, pages 3-25.
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Thomas J. Cossé, D. Neil Ashworth & Terry M. Weisenberger. (1999) The Effects of Team Size in a Marketing Simulation. Journal of Marketing Theory and Practice 7:3, pages 98-106.
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