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Medical Reference Services Quarterly Volume 20, 2001 - Issue 1
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INFORMATICS EDUCATION (Margaret E. Moore and Julia Shaw-Kokot, Column Editors)

Preparing Staff to Work at a Single Service Desk

Margaret Eilene Moore Health Sciences Library, University of North Carolina at Chapel Hill, Chapel Hill, NC, 27599-7585, USA
,
Kathleen A. McGraw Health Sciences Library, University of North Carolina at Chapel Hill, Chapel Hill, NC, 27599-7585, USA
&
Julia Shaw-Kokot Health Sciences Library, University of North Carolina at Chapel Hill, Chapel Hill, NC, 27599-7585, USA
Pages 79-86 | Published online: 12 Oct 2008

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Read on this site (4)

BethanyB. Sewell & Theresa Alarid. (2013) Managing the Access Services Desk: Utilizing Layered Levels of Staff Skills. Journal of Access Services 10:1, pages 6-13.
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IreneM. Lubker, MargaretE. Henderson, CatharineS. Canevari & BarbaraA. Wright. (2010) Refocusing Reference Services Outside the Library Building: One Library's Experience. Medical Reference Services Quarterly 29:3, pages 218-228.
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PamelaS. Bradigan & RueyL. Rodman. (2007) Changing Services and Space at an Academic Library. Journal of Access Services 4:3-4, pages 107-117.
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John Mack Freeman. Flowing through the streams: A case study of Georgia Tech Library Public Services staffing expansion proposal through the lens of Kingdon’s three streams framework. Journal of Access Services 0:0, pages 1-20.
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Articles from other publishers (1)

Patricia Layzell Ward. (2002) Management and the management of information, knowledge‐based and library services 2001. Library Management 23:3, pages 135-165.
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