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Medical Reference Services Quarterly Volume 21, 2002 - Issue 4
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Original Articles

Real-Time Reference

The Use of Chat Technology to Improve Point of Need Assistance

Elizabeth Connor Anne Ross Library & Learning Resource Center, Ross University School of Medicine, P.O. Box 266, Roseau
Pages 1-14 | Received 31 Mar 2002, Accepted 30 Apr 2002, Published online: 12 Oct 2008

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DanielG. Kipnis & GaryE. Kaplan. (2008) Analysis and Lessons Learned Instituting an Instant Messaging Reference Service at an Academic Health Sciences Library. Medical Reference Services Quarterly 27:1, pages 33-51.
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TaniaP. Bardyn & CarolineS. Young. (2007) Migration to an Electronic Journal Collection in a Hospital Library: Implications for Reference Service. Medical Reference Services Quarterly 26:4, pages 27-44.
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AnaD. Cleveland & JodiL. Philbrick. (2007) Virtual Reference Services for the Academic Health Sciences Librarian 2.0. Medical Reference Services Quarterly 26:sup1, pages 25-49.
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Valery King, Jane Nichols & Greg Padilla. (2006) Moving Back to Campus. Internet Reference Services Quarterly 11:3, pages 1-17.
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MarieF. Jones. (2004) Internet Reference Services for Distance Education. Internet Reference Services Quarterly 9:3-4, pages 19-32.
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