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Fangwei Zhou, Caiming Xu, Yanxiang Sun & Xuehui Meng. (2021) Influencing Factors of Outpatients’ Satisfaction in China a Cross-Sectional Study of 16 Public Tertiary Hospitals. Patient Preference and Adherence 15, pages 1243-1258.
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Barathi Bakthavatsalu, Catherine Walshe & Jane Simpson. (2021) A Systematic Review with Thematic Synthesis of the Experience of Hospitalization in People with Advanced Chronic Obstructive Pulmonary Disease. COPD: Journal of Chronic Obstructive Pulmonary Disease 18:5, pages 576-584.
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Li Ke, Jingshu Chen, Jia Jia, Pan Ke, Xueqin Chen, Zongfu Mao & Bing Liu. (2020) Outpatients’ Satisfaction in the Context of 10 Years of Health-Care Reform: A Cross-Sectional Study of Tertiary Hospitals in Shiyan, China. Patient Preference and Adherence 14, pages 191-202.
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Mariusz Jaworski, Marta Rzadkiewicz, Miroslawa Adamus, Joanna Chylinska, Magdalena Lazarewicz, Gørill Haugan, Monica Lillefjell, Geir Arild Espnes & Dorota Wlodarczyk. (2017) Primary care patients’ expectations regarding medical appointments and their experiences during a visit: does age matter?. Patient Preference and Adherence 11, pages 1221-1233.
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Rukhsana Ahmed & Yuping Mao. (2022) Measuring physicians’ religious competence in clinical health communication context: female Muslim immigrant patients’ expectations. International Journal of Migration, Health and Social Care 19:1, pages 16-27.
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Yao Wang, Chenchen Liu & Pei Wang. (2023) Patient satisfaction impact indicators from a psychosocial perspective. Frontiers in Public Health 11.
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Candice D. Donaldson, Archana Bharadwaj, Bradley Giafaglione, Pat Patton, Michelle A. Fortier & Zeev N. Kain. (2021) Ethnicity and Language Differences in Patient Experience: an Analysis of the HCAHPS Survey. Journal of Racial and Ethnic Health Disparities 9:3, pages 899-908.
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Jacqueline A. Krysa, Marianne Pearl Gregorio, Kiran Pohar Manhas, Rob MacIsaac, Elizabeth Papathanassoglou & Chester H. Ho. (2022) Empowerment, Communication, and Navigating Care: The Experience of Persons With Spinal Cord Injury From Acute Hospitalization to Inpatient Rehabilitation. Frontiers in Rehabilitation Sciences 3.
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MBM Majangara, K Limakatso & R Parker. (2021) Patient satisfaction at the Chronic Pain Management Clinic at Groote Schuur Hospital. Southern African Journal of Anaesthesia and Analgesia 27:5, pages 241-248.
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Isabel Huércanos-Esparza, Isabel Antón-Solanas, Aintzane Orkaizagirre-Gómara, Enrique Ramón-Arbués, Concepción Germán-Bes & Lourdes Jiménez-Navascués. (2021) Measuring invisible nursing interventions: Development and validation of Perception of Invisible Nursing Care-Hospitalisation questionnaire (PINC–H) in cancer patients. European Journal of Oncology Nursing 50, pages 101888.
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Sukanya Roy. 2021. Growth of the Medical Tourism Industry and Its Impact on Society. Growth of the Medical Tourism Industry and Its Impact on Society
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Henok Biresaw, Henok Mulugeta, Aklilu Endalamaw, Nurhusien Nuru Yesuf & Yibeltal Alemu. (2021) Patient satisfaction towards health care services provided in Ethiopian health institutions: a systematic review and meta-analysis. Health Services Insights 14, pages 117863292110406.
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Blair G. Darney, Nathalie Kapp, Kathryn Andersen, Sarah E. Baum, Kelly Blanchard, Caitlin Gerdts, Dominic Montagu, Nirali M. Chakraborty & Bill Powell. (2019) Definitions, measurement and indicator selection for quality of care in abortion. Contraception 100:5, pages 354-359.
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Breanne Kunstler, Rachel Fuller, Simon Pervan & Mark Merolli. (2019) Australian adults expect physiotherapists to provide physical activity advice: a survey. Journal of Physiotherapy 65:4, pages 230-236.
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J Montgomery, C M Douglas, F Begbie, A Hitchings & K MacKenzie. (2019) ‘Urgent suspicion of cancer’ referrals to a head and neck clinic – what do patients expect?. The Journal of Laryngology & Otology 133:09, pages 782-787.
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Lawson B Eksteen & Robert J Mash. (2019) Evaluating the validity and reliability of the Medical Interview Satisfaction Scale in South African primary care consultations. Family Practice 36:3, pages 310-316.
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Manila Bonciani, Sara Barsanti & Anna Maria Murante. (2017) Is the co-location of GPs in primary care centres associated with a higher patient satisfaction? Evidence from a population survey in Italy. BMC Health Services Research 17:1.
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