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Journal of Management Information Systems Volume 27, 2010 - Issue 3
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Original Article

Impact of Technostress on End-User Satisfaction and Performance

Monideepa Tarafdar University of Toledo
,
Qiang Tu E. Philip Saunders College of Business, Rochester Institute of Technology
&
T. S. Ragu-Nathan College of Business Administration, University of Toledo
Pages 303-334 | Published online: 09 Dec 2014

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Xiu-Ming Loh, Voon-Hsien Lee & Lai-Ying Leong. (2023) A Multi-Dimensional Nomological Network of Mobile Payment Continuance. Journal of Computer Information Systems 63:5, pages 1070-1092.
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L. E. Tuan Anh, Eoin Whelan & Azka Umair. (2023) ‘You’re still on mute’. A study of video conferencing fatigue during the COVID-19 pandemic from a technostress perspective. Behaviour & Information Technology 42:11, pages 1758-1772.
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Yu (Audrey) Zhao, Yaojie Li & Kakoli Bandyopadhyay. (2023) The Role of Techno-Eustress in Technology-Enhanced IT Learning. Journal of Computer Information Systems 0:0, pages 1-15.
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Natalie M. Michalik & Carsten C. Schermuly. (2023) Is technostress stressing coaches out? The relevance of technostress to coaches’ emotional exhaustion and coaches’ perception of coaching success. Coaching: An International Journal of Theory, Research and Practice 16:2, pages 155-172.
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Ilja Nastjuk, Simon Trang, Julius-Viktor Grummeck-Braamt, Marc T. P. Adam & Monideepa Tarafdar. (2023) Integrating and Synthesising Technostress Research: A Meta-Analysis on Technostress Creators, Outcomes, and IS Usage Contexts. European Journal of Information Systems 0:0, pages 1-22.
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Qiong Wang & Ni Yao. (2023) The impact of technostress creators on novice teachers’ job satisfaction. Journal of Education for Teaching 49:1, pages 104-119.
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Julia Becker, Nicholas Daniel Derra, Christian Regal & Torsten M. Kühlmann. (2022) Mitigating the negative consequences of ICT use: the moderating effect of active-functional and dysfunctional coping. Journal of Decision Systems 31:4, pages 374-406.
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Cheng-Hui Wang & Chih-Lun Wu. (2022) Bridging the digital divide: the smart TV as a platform for digital literacy among the elderly. Behaviour & Information Technology 41:12, pages 2546-2559.
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Sriwidharmanely Sriwidharmanely, Sumiyana Sumiyana, Jogiyanto H. Mustakini & Ertambang Nahartyo. (2022) Encouraging positive emotions to cope with technostress’s adverse effects: insights into the broaden-and-build theory. Behaviour & Information Technology 41:10, pages 2201-2214.
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Corey Baham, Pankush Kalgotra, Forough Nasirpouri Shadbad & Ramesh Sharda. (2022) Generational differences in handling technology interruptions: a qualitative study. European Journal of Information Systems 0:0, pages 1-21.
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W. Alec Cram, Martin Wiener, Monideepa Tarafdar & Alexander Benlian. (2022) Examining the Impact of Algorithmic Control on Uber Drivers’ Technostress. Journal of Management Information Systems 39:2, pages 426-453.
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Thomas Fischer & René Riedl. (2022) On the stress potential of an organisational climate of innovation: a survey study in Germany. Behaviour & Information Technology 41:4, pages 805-826.
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Christoph Weinert, Christian Maier, Sven Laumer & Tim Weitzel. (2022) Repeated IT Interruption: Habituation and Sensitization of User Responses. Journal of Management Information Systems 39:1, pages 187-217.
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Robin Robin & Ala’ Omar Dandis. (2021) Business as usual through contact tracing app: what influences intention to download?. Journal of Marketing Management 37:17-18, pages 1903-1932.
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Syed Far Abid Hossain, Mohammad Nurunnabi & Khalid Hussain. (2021) Continuous mobile devices usage tendency in the TPACK-based classroom and academic performance of university students. Technology, Pedagogy and Education 30:4, pages 589-607.
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Nathalie Cadieux, Pierre-Luc Fournier, Jean Cadieux & Martine Gingues. (2021) New Techno-Stressors Among Knowledge Professionals: The Contribution of Artificial Intelligence and Websites that Misinform Clients. International Journal of Electronic Commerce 25:2, pages 136-153.
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Sumiyana Sumiyana & Sriwidharmanely Sriwidharmanely. (2020) Mitigating the harmful effects of technostress: inducing chaos theory in an experimental setting. Behaviour & Information Technology 39:10, pages 1079-1093.
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Amna Shifia Nisafani, Gaye Kiely & Carolanne Mahony. (2020) Workers’ technostress: a review of its causes, strains, inhibitors, and impacts. Journal of Decision Systems 29:sup1, pages 243-258.
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Elaine Christine Beare, Paidi O’Raghallaigh, John McAvoy & Jeremy Hayes. (2020) Employees’ emotional reactions to digitally enabled work events. Journal of Decision Systems 29:sup1, pages 226-242.
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Ying-Jung Yvonne Yeh, The-Ngan Ma, Su-Ying Pan, Pei-Ju Chuang & Yu-Hua Jhuang. (2020) Assessing potential effects of daily cross-domain usage of information and communication technologies. The Journal of Social Psychology 160:4, pages 465-478.
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Utku Güğerçin. (2020) Does techno-stress justify cyberslacking? An empirical study based on the neutralisation theory. Behaviour & Information Technology 39:7, pages 824-836.
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Alan R. Dennis, Lingyao (IVY) Yuan, Xuan Feng, Eric Webb & Christine J. Hsieh. (2020) Digital Nudging: Numeric and Semantic Priming in E-Commerce. Journal of Management Information Systems 37:1, pages 39-65.
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Cong Qi. (2019) A double-edged sword? Exploring the impact of students’ academic usage of mobile devices on technostress and academic performance. Behaviour & Information Technology 38:12, pages 1337-1354.
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Henri Pirkkalainen, Markus Salo, Monideepa Tarafdar & Markus Makkonen. (2019) Deliberate or Instinctive? Proactive and Reactive Coping for Technostress. Journal of Management Information Systems 36:4, pages 1179-1212.
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Christian Maier, Sven Laumer, Jakob Wirth & Tim Weitzel. (2019) Technostress and the hierarchical levels of personality: a two-wave study with multiple data samples. European Journal of Information Systems 28:5, pages 496-522.
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Cheri Speier-Pero. (2019) Using aggregated data under time pressure: a mechanism for coping with information overload. Journal of Decision Systems 28:2, pages 82-100.
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Danilo Magno Marchiori, Emerson Wagner Mainardes & Ricardo Gouveia Rodrigues. (2019) Do Individual Characteristics Influence the Types of Technostress Reported by Workers?. International Journal of Human–Computer Interaction 35:3, pages 218-230.
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Chung-Feng Liu, Tain-Junn Cheng & Chin-Tung Chen. (2019) Exploring the factors that influence physician technostress from using mobile electronic medical records. Informatics for Health and Social Care 44:1, pages 92-104.
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Randall K. Minas & Alan R. Dennis. (2019) Visual Background Music: Creativity Support Systems with Priming. Journal of Management Information Systems 36:1, pages 230-258.
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David Agogo & Traci J. Hess. (2018) “How does tech make you feel?” a review and examination of negative affective responses to technology use. European Journal of Information Systems 27:5, pages 570-599.
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Sophie Hoozée & Quang-Huy Ngo. (2018) The Impact of Managers’ Participation in Costing System Design on Their Perceived Contributions to Process Improvement. European Accounting Review 27:4, pages 747-770.
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Galit Nimrod. (2018) Technostress: measuring a new threat to well-being in later life. Aging & Mental Health 22:8, pages 1086-1093.
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Alexander Benlian, William J. Kettinger, Ali Sunyaev & Till J. Winkler. (2018) Special Section: The Transformative Value of Cloud Computing: A Decoupling, Platformization, and Recombination Theoretical Framework. Journal of Management Information Systems 35:3, pages 719-739.
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Carol Saunders, Martin Wiener, Sabrina Klett & Sebastian Sprenger. (2017) The Impact of Mental Representations on ICT-Related Overload in the Use of Mobile Phones. Journal of Management Information Systems 34:3, pages 803-825.
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Leonard Reinecke, Stefan Aufenanger, Manfred E. Beutel, Michael Dreier, Oliver Quiring, Birgit Stark, Klaus Wölfling & Kai W. Müller. (2017) Digital Stress over the Life Span: The Effects of Communication Load and Internet Multitasking on Perceived Stress and Psychological Health Impairments in a German Probability Sample. Media Psychology 20:1, pages 90-115.
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Sae Bom Lee, Sang Chul Lee & Yung Ho Suh. (2016) Technostress from mobile communication and its impact on quality of life and productivity. Total Quality Management & Business Excellence 27:7-8, pages 775-790.
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Christian Maier, Sven Laumer, Andreas Eckhardt & Tim Weitzel. (2015) Giving too much social support: social overload on social networking sites. European Journal of Information Systems 24:5, pages 447-464.
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Edward C. S. Ku & Chun-Der Chen. (2015) Cultivating travellers' revisit intention to e-tourism service: the moderating effect of website interactivity. Behaviour & Information Technology 34:5, pages 465-478.
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John D'Arcy, Tejaswini Herath & MindyK. Shoss. (2014) Understanding Employee Responses to Stressful Information Security Requirements: A Coping Perspective. Journal of Management Information Systems 31:2, pages 285-318.
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Shannon C. Gleason. (2014) Don't Fear the Cyborg: Toward Embracing Posthuman and Feminist Cyborg Discourses in Teacher Education and Educational Technology Research. Canadian Journal of Science, Mathematics and Technology Education 14:2, pages 120-134.
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LikoebeM. Maruping & Massimo Magni. (2012) What's the Weather Like? The Effect of Team Learning Climate, Empowerment Climate, and Gender on Individuals' Technology Exploration and Use. Journal of Management Information Systems 29:1, pages 79-114.
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Christophe Elie-Dit-Cosaque, Jessie Pallud & Michel Kalika. (2011) The Influence of Individual, Contextual, and Social Factors on Perceived Behavioral Control of Information Technology: A Field Theory Approach. Journal of Management Information Systems 28:3, pages 201-234.
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