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Original Article

How Social Capital Among Information Technology and Business Units Drives Operational Alignment and IT Business Value

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Magno Queiroz, Paul P. Tallon, Tim Coltman & Rajeev Sharma. (2023) Conditional paths to business unit agility: corporate IT platforms and the moderating role of business unit IT autonomy. European Journal of Information Systems 32:4, pages 675-694.
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Hadi Karimikia, Harminder Singh & Brian Donnellan. (2022) How the Personalities and Behaviors of Information Systems Professionals Influence the Effectiveness of Information Systems Departments. Information Systems Management 39:4, pages 305-344.
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Godfried B. Adaba, David W. Wilson & Julian Sims. (2022) The Impact of National Culture on Strategic IT Alignment: A Multiple-case Study of Subsidiaries of Multinational Corporations. Information Systems Management 39:4, pages 288-304.
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Simon Trang, Markus Mandrella, Mauricio Marrone & Lutz M. Kolbe. (2022) Co-creating business value through IT-business operational alignment in inter-organisational relationships: empirical evidence from regional networks. European Journal of Information Systems 31:2, pages 166-187.
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Abdelhamid K. Abdelmaaboud, Ana Isabel Polo Peña & Abeer A. Mahrous. (2021) The influence of student-university identification on student’s advocacy intentions: the role of student satisfaction and student trust. Journal of Marketing for Higher Education 31:2, pages 197-219.
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Anna Wiedemann, Manuel Wiesche, Heiko Gewald & Helmut Krcmar. (2020) Understanding how DevOps aligns development and operations: a tripartite model of intra-IT alignment. European Journal of Information Systems 29:5, pages 458-473.
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Nicholas Roberts & Jennifer E. Gerow. (2020) Connecting the Role of the Information Technology Function to its Contribution to the Organization. Journal of Organizational Computing and Electronic Commerce 30:2, pages 150-168.
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Xiaolin Lin, Saonee Sarker & Mauricio Featherman. (2019) Users’ Psychological Perceptions of Information Sharing in the Context of Social Media: A Comprehensive Model. International Journal of Electronic Commerce 23:4, pages 453-491.
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Till J. Winkler & Jochen Wulf. (2019) Effectiveness of IT Service Management Capability: Value Co-Creation and Value Facilitation Mechanisms. Journal of Management Information Systems 36:2, pages 639-675.
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Langtao Chen, Aaron Baird & Detmar Straub. (2019) Fostering Participant Health Knowledge and Attitudes: An Econometric Study of a Chronic Disease-Focused Online Health Community. Journal of Management Information Systems 36:1, pages 194-229.
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Jengchung V. Chen, Bo-chiuan Su & Timothy M. Hiele. (2017) The Impact of IT–Coordination Costs on Firm Size and Productivity: Transaction Cost Perspective. International Journal of Electronic Commerce 21:1, pages 99-127.
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Amrit Tiwana & Stephen K. Kim. (2016) Concurrent IT Sourcing: Mechanisms and Contingent Advantages. Journal of Management Information Systems 33:1, pages 101-138.
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Benjiang Lu, Xunhua Guo, Nianlong Luo & Guoqing Chen. (2015) Corporate Blogging and Job Performance: Effects of Work-related and Nonwork-related Participation. Journal of Management Information Systems 32:4, pages 285-314.
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