Internationalization strategies of emerging market-based multinationals: integration of Indian ICT-ITES companies on the Dutch service outsourcing market

Figures & data

Table 1. Investment types of Indian ICT-ITES companies in the Netherlands.

	Acquisition	Greenfield investment
Tier 1 companies	1	4
Tier 2 companies	3	7
Tier 3 companies	2	3
Total	6	14

Source: Fieldwork 2013.

Table 2. Activities of the largest Indian ICT-ITES companies on the Dutch ICT-ITES market.

	Application management (e.g. application development and management, test management, helpdesk and support)	Infrastructure management (e.g. application hosting, data centres service (cloud services), systems management and maintenance, security)	End-user management (e.g. workplace management, device management, service desk, email servers, break-fix services)	Business process outsourcing (e.g. human resources, financial and administrative processes, call centres)
Tata Consultancy Services	Active	Less active	Less active	Less active
Infosys	Active	Not active	Not active	Not active
Wipro	Active	Less active	Not active	Less active
HCL Technologies	Active	Less active	Less active	Not active
Cognizant	Active	Less active	Not active	Not active

Source: Giarte (2014).http://outsourcingperformance.nl/research-analyse/profielen-service-providers

Giarte. (2014). Outsourcing performance: Onafhankelijke benchmark studie onder providers en uitbesteders. Retrieved May 21, 2015, from http://outsourcingperformance.nl/research-analyse/profielen-service-providers/http://outsourcingperformance.nl/research-analyse/profielen-service-providers

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