The Joy of Social Work Administration: An Exploratory Qualitative Study of Human Service Administrators’ Positive Perceptions of Their Work

ABSTRACT

Positive organizational psychology suggests that researchers should focus on the rewarding elements of work life, yet those in the fields of social work and nonprofit administration have not conducted research in line with this admonition. Indeed, the current focus on administrative challenges and problems may be part of the reason there is currently a leadership crisis in human services nonprofits. This article describes an exploratory qualitative study of human service executives’ perceptions of their work, focusing on what brings them joy in their jobs. We found five categories of joyful experiences. Implications for future practice, education, and research are included.

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Notes on contributors

Larry D. Watson

Larry D. Watson is retired from and Richard A. Hoefer is the Roy E. Dulak Professor for Community Practice and Research at the University of Texas at Arlington.

Richard A. Hoefer

Larry D. Watson is retired from and Richard A. Hoefer is the Roy E. Dulak Professor for Community Practice and Research at the University of Texas at Arlington.