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Research Article

Identifying communication difficulty and context-specific communication supports for patient-provider communication in a sub-acute setting: A prospective mixed methods study

Rosalind Shand1 Monash Health, Melbourne, Australia;2 Discipline of Speech Pathology, La Trobe University, Melbourne, AustraliaCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0001-9766-0301View further author information
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Abby Foster1 Monash Health, Melbourne, Australia;2 Discipline of Speech Pathology, La Trobe University, Melbourne, Australia;3 NHMRC Centre of Research Excellence in Aphasia Recovery and Rehabilitation, Melbourne, Australia;4 School of Primary and Allied Health Care, Monash University, Melbourne, AustraliaORCID Iconhttps://orcid.org/0000-0002-7787-8765View further author information
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Caroline Baker1 Monash Health, Melbourne, Australia;3 NHMRC Centre of Research Excellence in Aphasia Recovery and Rehabilitation, Melbourne, AustraliaView further author information
&
Robyn O'Halloran2 Discipline of Speech Pathology, La Trobe University, Melbourne, Australia;3 NHMRC Centre of Research Excellence in Aphasia Recovery and Rehabilitation, Melbourne, AustraliaORCID Iconhttps://orcid.org/0000-0002-2772-2164View further author information
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Published online: 29 Feb 2024

Figures & data

Figure 1. The two phases of the study. aInpatient Functional Communication Interview, Screening Questionnaire (O’Halloran et al., Citation2020). bInpatient Functional Communication Interview (O’Halloran et al., Citation2020).

Figure 1. The two phases of the study. aInpatient Functional Communication Interview, Screening Questionnaire (O’Halloran et al., Citation2020). bInpatient Functional Communication Interview (O’Halloran et al., Citation2020).

Figure 2. Participant flow diagram. aInpatient Functional Communication Interview, Screening Questionnaire (O'Halloran et al., Citation2020). bInpatient Functional Communication Interview (O'Halloran et al., Citation2020).

Figure 2. Participant flow diagram. aInpatient Functional Communication Interview, Screening Questionnaire (O'Halloran et al., Citation2020). bInpatient Functional Communication Interview (O'Halloran et al., Citation2020).

Table I. Demographic and communication factors for participants interviewed in Phase 2.

Figure 3. Nursing report of communicating with patients on the Inpatient Functional Communication Interview, Screening Questionnaire (O'Halloran et al., Citation2020).

Figure 3. Nursing report of communicating with patients on the Inpatient Functional Communication Interview, Screening Questionnaire (O'Halloran et al., Citation2020).

Table II. Inpatient Functional Communication Interviewa Communication situations: Requirement for and effect of communication supports (ranked by level of support required).

Figure 4. Participants requiring support and communication success when supports were provided.

Figure 4. Participants requiring support and communication success when supports were provided.

Table III. Total communication supports trialled in each Inpatient Functional Communication Interviewa communication situation (ranked by number of communication supports).

Table IV. Top effective supports and total unique supports per communication situation.

Table

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