Challenges in dealing with involuntary clients

Figures & data

Table 1. Demographic profile of the participants

Elements	Characteristics	Number
Gender	Male	14
	Female	07
Age group	Age group	36–45
Education	Bachelor’s degree	14
	Master’s degree	07
City wise participation	Al Ain	07
	Al Gharbia	07
	Abu Dhabi	07

Table 2. Data structure and reporting process

1^st order concept	Sub themes	Themes
Well they are not open to speaking and they don’t want to share their issues completely. They are sometimes very angry, because they are sent by force (P#11).	Displeasure, irritation, annoyance and violence	Anger/Hostility
Well they are always sad and angry. They blame others for their bad situations (P#06).
They are talking excessively or quiet and withdrawn. They sometimes overwhelm themselves. They are always blaming others and never take the responsibility (P#16).	Dissatisfaction, resettlement, anger and grievance.	Frustration and embarrassment
Most of the time they lie because of their lack of confidence (P#09).
They lack confidence, they are not interested in engaging in any sort of conversation because they feel that they are not normal and the society is making fun of them rather than helping them (P#18).	Hesitant, unwillingness and objection	Reluctance
They are sometimes very silent and speechless; they think that you would use their conversation against them (P#12).
In general cases the involuntary clients lack self-confidence to share their problems (P#10).	Low spirits, pessimism, discouragement	Lack of confidence
Due to this low self-esteem, they are not willing to discuss freely (P#12).
They are not disciplined at all and show a casual attitude (P#07). They often miss the appointments and show no interest in scheduled meetings (P#19).	Casual attitude, lack of time management, lesser interest	Lack of discipline
I don’t see them as motivated; they are not enthusiastic due to ongoing personal issues (P#18).	Less willingness and low enthusiasm	Lack of motivation

Source: Data extracted from the interviews