Patients’ experience of outsourcing and care related to magnetic resonance examinations

Figures & data

Table I. Socio-demographic characteristic background of the patients interviewed.

Background	n	%
Age groups
18–39 y	44	27.5
40–65 y	74	46.25
66–81 y	42	26.25
Gender
Female	93	58.1
Male	67	41.9
Education
Primary school	15	9.4
Polytechnic school/high school	64	40
College education	77	48.1
Other degree	4	2.5
Occupational status
Student	6	3.8
Employed	78	48.8
Employer	25	15.6
Unemployed	1	0.6
Retired	50	31.2

Figure 1. MR examinations: number of examinations of different anatomic regions.

Figure 2. Number of patients interviewed, stratified according to previous experience and radiology department.

Table II. Patients’ level of satisfaction within four dimensions of assessment of care quality.

	Very good		Good		Neither good nor bad		Bad		Cannot judge
Level of satisfaction	Freq.	%	Freq.	%	Freq.	%	Freq.	%	Freq.	%
Information given by radiology staff	64	40	54	33.7	4	2.5	19	11.9	19	11.9
Radiographers’ communication skills	94	58.8					66	41.2
Level of expertise	142	88.8	6	3.8	1	0.63	2	1.3	9	5.6
Caring attitude of the staff	145	90.6	15	9.4

Figure 3. Satisfaction with the radiographers’ communication skills and patient age was correlated at the level of about r = 0.76 and R² = 0.57.