ABSTRACT
This study focuses on an under-investigated link between work–life interrelationships and health: how low-wage work impacts employees’ health by influencing their management of health-related concerns. Using structuration theory, interviews with 21 low-wage service work (LWSS) women workers were analyzed to identify structures and interactional dynamics in their reported interactions with their supervisors about health-related matters that intersected with work. Three ‘corporate privilege’ structures or ‘recipes for action’ emerged, along with three ‘life friendly’ structures. The structures intersected in three dynamics of supervisor–worker interactions: (a) collaborative reproduction of ‘corporate privilege’ structures, (b) collaborative resistance to ‘corporate privilege,’ and (c) contested reproduction and resistance. In some situations, supervisors and workers alike reproduced corporate privilege structures. In other circumstances, supervisors and workers resisted corporate privilege structures, and in still others supervisors and workers contested structures differently, pointing to potential opportunities for more systematic disruption through organizational interventions.
Acknowledgement
The authors would like to thank Mohan Dutta and the anonymous reviewers for their insightful critiques, which contributed significantly to this article’s final form. The authors also acknowledge with gratitude the generosity of the women workers who shared their experiences for this study.
Disclosure statement
No potential conflict of interest was reported by the author(s).