‘I never even tried to get out of work’: low wage service work, work–life interrelationships, and women’s health in the United States

References

• Aaronson, S., Barnes, M., & Edelberg, W. (2021). A hot labor market won’t eliminate racial and ethnic unemployment gaps. https://www.brookings.edu/blog/up-front/2021/09/02/a-hot-labor-market-wont-eliminate-racial-and-ethnic-unemployment-gaps/
   Google Scholar
• Ahonen, E. Q., Fujishiro, K., Cunningham, T., & Flynn, M. (2018). Work as an inclusive part of population health inequities research and prevention. American Journal of Public Health, 108(3), 306–311. https://doi.org/10.2105/AJPH.2017.304214
   PubMed Web of Science ®Google Scholar
• Allen, C. L., Hammerback, K., Harris, J. R., Hannon, P. A., & Parrish, A. T. (2015). Feasibility of workplace health promotion for restaurant workers, Seattle, 2012. Preventing Chronic Disease, 12, E172, 1–10. https://doi.org/10.5888/pcd12.150093
   Web of Science ®Google Scholar
• Ammons, S. K., Dahlin, E. C., Edgell, P., & Santo, J. B. (2017). Work-family conflict among, Black, White, and Hispanic men and women. Community, Work & Family, 20(4), 379–404. https://doi.org/10.1080/13668803.2016.1146231
   Web of Science ®Google Scholar
• Barnes, M., Bauer, L., & Edelberg, W. (2021). 11 facts on the economic recovery from the COVID-19 pandemic. https://www.brookings.edu/research/11-facts-on-the-economic-recovery-from-the-covid-19-pandemic/
   Google Scholar
• Bartunek, J. M. (2008). Insider/outsider team research: The development of the approach and its meanings. In A. B. Bashni, N. Adler, S. A. Morhman, W. A. Pasmore, & B. Stymne (Eds.), Handbook of collaborative management research (pp. 73–92). Sage Publications. https://doi.org/10.4135/9781412967771.n4
   Google Scholar
• Blair-Loy, M. (2010). Moral dimensions of the work–family nexus. In S. Hitlin, & S. Vaisey (Eds.), Handbook of the sociology of morality (pp. 439–453). Springer. https://doi.org/10.1007/978-1-4419-6896-8_23
   Google Scholar
• Bochantin, J. E., & Cowan, R. L. (2014). Acting and reacting: Work/life accommodation and blue-collar workers. International Journal of Business Communication, 53(3), 1–20. https://doi.org/10.1177/2329488414525457
   Web of Science ®Google Scholar
• Bureau of Labor Statistics. (December 2015). Occupational employment projections to 2024, Table 3: Employment and wages of occupations with the most projected job growth, 2014–2024. http://www.bls.gov/opub/mir/2015/occupational-employment-projections-to-2024.htm
   Google Scholar
• Burgard, S. A., & Lin, K. Y. (2013). Bad jobs, bad health? How work and working conditions contribute to health disparities. American Behavioral Scientist, 57(8), 1105–1127. https://doi.org/10.1177/0002764213487347
   Web of Science ®Google Scholar
• Campbell, M. K., Tessaro, I., DeVellis, B., Benedict, S., Kelsey, K., Belton, L., & Sanhueza, A. (2002). Effects of a tailored health promotion program for female blue-collar workers: Health works for women. Preventive Medicine, 34(3), 313–323. https://doi.org/10.1006/pmed.2001.0988
   PubMed Web of Science ®Google Scholar
• Carré, F., & Tilly, C. (2017). Where bad jobs are better: Retail jobs across countries and companies. Russell Sage Foundation.
   Google Scholar
• Clark, A. (2007). Grounded theory: Critiques, debates and situational analysis. In W. Outhwaite, & S. Turner (Eds.), The Sage handbook of social science methodology (pp. 423–441). Sage Publications.
   Google Scholar
• Clayton, J. A., Brooks, C. E., & Kornstein, S. G. (2014). Women of color health data book (4th edition). National Institutes of Health, Office of Research on Women’s Health (NIH Publication No. 14-4247) Available https://orwh.od.nih.gov/sites/orwh/files/docs/WoC-Databook-FINAL.pdf
   Google Scholar
• Crain, T. L., & Stevens, S. C. (2018). Family supportive supervisor behaviors: A review and recommendations for research and practice. Journal of Organizational Behavior, 39(7), 869–888. https://doi.org/10.1002/job.2320
   Web of Science ®Google Scholar
• Dodson, L. (2009). The moral underground: How ordinary Americans subvert an unfair economy. The New Press.
   Google Scholar
• Dodson, L. (2013). Stereotyping low-wage mothers who have work and family conflicts. Journal of Social Issues, 69(2), 257–278. https://doi.org/10.1111/josi.12014
   Web of Science ®Google Scholar
• Druckman, D., & Wagner, L. M. (2016). Justice and negotiation. Annual Review of Psychology, 67(1), 387–413. https://doi.org/10.1146/annurev-psych-122414-033308
   PubMed Web of Science ®Google Scholar
• Employer Shared Responsibility Provisions. (2022). https://www.irs.gov/affordable-care-act/employers/employer-shared-responsibility-provisions
   Google Scholar
• Frey, L. R. (2009). What a difference more difference-making communication scholarship might make: Making a difference from and through communication research. Journal of Applied Communication Research, 37(2), 205–214. https://doi.org/10.1080/00909880902792321
   Web of Science ®Google Scholar
• Gee, M. (2018, February 28). Why aren’t Black employees getting more white-collar jobs? Harvard Business Review. https://hbr.org/2018/02/why-arent-black-employees-getting-more-white-collar-jobs
   Google Scholar
• Giddens, A. (1984). The constitution of society: Outline of the theory of structuration. University of California Press.
   Google Scholar
• Gist-Mackey, A. N., & Guy, A. (2019). ‘You get in a hole, it’s like quicksand’: A grounded theory analysis of social support amid materially bounded decision-making processes. Journal of Applied Communication Research, 47(3), 237–259. https://doi.org/10.1080/00909882.2019.1617430
   Web of Science ®Google Scholar
• Golden, A. G., Kirby, E. L., & Jorgenson, J. (2006). Work-life research from both sides now: An integrative perspective for organizational and family communication. In C. Beck (Ed.), Communication yearbook, 30 (pp. 143–195). Lawrence Erlbaum Associates.
   Google Scholar
• Gould, E., & Wilson, V. (2020). Black workers face two of the most lethal preexisting conditions for coronavirus – racism and economic inequality. Economic Policy Institute. https://www.epi.org/publication/black-workers-covid/
   Google Scholar
• Hammer, L. B., Kossek, E. E., Anger, W. K., Bodner, T., & Zimmerman, K. L. (2011). Clarifying work–family intervention processes: The roles of work–family conflict and family-supportive supervisor behaviors. Journal of Applied Psychology, 96(1), 134–150. https://doi.org/10.1037/a0020927
   PubMed Web of Science ®Google Scholar
• Hammerback, K., Hannon, P. A., Harris, J. R., Clegg-Thorp, C., Kohn, M., & Parrish, A. (2015). Perspectives on workplace health promotion among employees in low-wage industries. American Journal of Health Promotion, 29(6), 384–392. https://doi.org/10.4278/ajhp.130924-QUAL-495
   PubMed Web of Science ®Google Scholar
• Harvey, D. (2005). A brief history of neoliberalism. Oxford University Press.
   Google Scholar
• Henly, J. R., & Lambert, S. (2005). Nonstandard work and child-care needs of low-income parents. In S. M. Bianchi, L. M. Casper, & B. R. King (Eds.), Work, family, health, and well-being (pp. 473–492). Lawrence Erlbaum Associates Publishers.
   Google Scholar
• Hochschild, A. R. (2001). The time bind: When work becomes home and home becomes work. Henry Holt and Company.
   Google Scholar
• Hoffman, M. F., & Cowan, R. L. (2010). Be careful what you ask for: Structuration theory and work/life accommodation. Communication Studies, 61(2), 205–223. https://doi.org/10.1080/10510971003604026
   Google Scholar
• Kalleberg, A. L., & Vallas, S. P. (2018). Probing precarious work: Theory, research, and politics. Research in the Sociology of Work, 31, 1–30. https://doi.org/10.1108/S0277-283320170000031017
   Google Scholar
• Kirby, E., & Krone, K. (2002). ‘The policy exists but you can't really use it’: Communication and the structuration of work-family policies. Journal of Applied Communication Research, 30(1), 50–77. https://doi.org/10.1080/00909880216577
   Web of Science ®Google Scholar
• Kirby, E. L., & Buzzanell, P. M. (2016). Communicating work-life issues. In L. L. Putnam, & D. K. Mumby (Eds.), The sage handbook of organizational communication (3rd ed) (pp. 351–373). Sage Publications.
   Google Scholar
• Konrad, W. (2010, July 23). For chronic care, try turning to your employers. New York Times. http://www.nytimes.com/2010/07/24/business/24patient.html
   Google Scholar
• Kossek, E. E., & Distelberg, B. (2009). Work and family employment policy for a transformed labor force: Current trends and themes. In A. C. Crouter, & A. Booth (Eds.), Work-life policies (pp. 3–50). Urban Institute Press.
   Google Scholar
• Kossek, E. E., & Hammer, L. B. (2008). Supervisor work/life training gets results. Harvard Business Review, 86(11), 36.
   Web of Science ®Google Scholar
• Kossek, E. E., Lewis, S., & Hammer, L. B. (2010). Work-life initiatives and organizational change: Overcoming mixed messages to move from the margin to the mainstream. Human Relations, 63(1), 3–19. https://doi.org/10.1177/008726709352385
   PubMed Web of Science ®Google Scholar
• Krebs, C. (2020). Memorandum on identification of essential critical infrastructure workers during COVID-19 response. U.S. Department of Homeland Security. https://www.cisa.gov/sites/default/files/publications/CISA-Guidance-on-Essential-Critical-Infrastructure-Workers-1-20-508c.pdf
   Google Scholar
• Lambert, S. J. (2008). Passing the buck: Labor flexibility practices that transfer risk onto hourly workers. Human Relations, 61(9), 1203–1227. https://doi.org/10.1177/0018726708094910
   Web of Science ®Google Scholar
• Lambert, S. J. (2009). Making a difference for hourly employees. In A. C. Crouter, & A. Booth (Eds.), Work-life policies (pp. 169–196). Urban Institute Press.
   Google Scholar
• Leana, C. R., & Kossek, E. E. (2012). Positive organizational change by and for the working poor. In K. Golden-Biddle, & J. E. Dutton (Eds.), Use a positive lens to explore social change and organizations: Building a theoretical and research foundation (pp. 353–378). Routledge.
   Google Scholar
• Lewis, S., & Cooper, C. L. (2005). Work-life integration: Case studies of organizational change. John Wiley & Sons.
   Google Scholar
• Lewis, S., & Smithson, J. (2001). Sense of entitlement to support for the reconciliation of employment and family life. Human Relations, 54(11), 1455–1481. https://doi.org/10.1177/00187267015411003
   Web of Science ®Google Scholar
• Matos, K., Galinsky, E., & Bond, J. T. (2017). 2016 National Study of Employers. Families and Work Institute. https://cdn.sanity.io/files/ow8usu72/production/d73a7246cc3a3fef4ad2ece1e3d5aa4eaec2f263.pdf
   Google Scholar
• McKnight, J. (1988). Where can health communication be found? Journal of Applied Communication Research, 16(1), 39–43. https://doi.org/10.1080/00909888809365270
   Google Scholar
• Medved, C. E. (2009). Constructing breadwinning-mother identities: Moral, personal, and political positioning. Women's Studies Quarterly, 37(3/4), 140–156.
   Google Scholar
• National Employment Law Project. (2013). Super-sizing public costs: How low wages at top fast-food chains leave taxpayers footing the bill. https://s27147.pcdn.co/wp-content/uploads/2015/03/NELP-Super-Sizing-Public-Costs-Fast-Food-Report.pdf
   Google Scholar
• New York City Workers Rights. (n.d.). https://www1.nyc.gov/site/dca/workers/workersrights/paid-sick-leave-law-for-workers.page
   Google Scholar
• Pitt-Catsouphes, M. (2002). Family-friendly workplace. In E. Kossek, & M. Pitt-Catsouphes (Eds.), Work and family encyclopedia. Work and family researchers network. https://wfrn.org/encyclopedia/family-friendly-workplace/
   Google Scholar
• Robbins, K. G., & Vogtman, J. (2016). Low-wage jobs held primarily by women will grow the most over the next decade. National Women’s Law Center. Available https://www.nwlc.org/wp-content/uploads/2013/12/Low-Wage-Jobs-Held-Primarily-by-Women-Will-Grow-the-Most-Over-the-Next-Decade.pdf
   Google Scholar
• Rongen, A., Robroek, S. J. W., van Lenthe, F. J., & Burdorf, A. (2013). Workplace health promotion: A meta-analysis of effectiveness. American Journal of Preventive Medicine, 44(4), 406–415. https://doi.org/10.1016/j.amepre.2012.12.007
   PubMed Web of Science ®Google Scholar
• Shah, A. K., Mullainathan, S., & Shafir, E. (2012). Some consequences of having too little. Science, 338(6107), 682–685. https://doi.org/10.1126/science.1222426
   PubMed Web of Science ®Google Scholar
• Shelton, R. C., Goldman, R. E., Emmons, K. M., Sorensen, G., & Allen, J. D. (2011). An investigation into the social context of low-income, urban Black and Latina women: Implications for adherence to recommended health behaviors. Health Education & Behavior, 38(5), 471–481. https://doi.org/10.1177/1090198110382502
   PubMed Web of Science ®Google Scholar
• Stack, C. B. (1974). All our kin. Basic Books.
   Google Scholar
• Williams, J. C., Lambert, S. J., Kesavan, S., Fugiel, P. J., Ospina, L. A., Rapoport, E. D., Jarpe, M., Bellisle, D., Pendem, P., McCorkell, L., & Adler-Milstein, S. (2018). Stable scheduling increases productivity and sales: The stable scheduling study. The Centre for WorkLife Law https://worklifelaw.org/publications/Stable-Scheduling-Study-Report.pdf
   Google Scholar
• Wood, A. J. (2018). Powerful times: Flexible discipline and schedule gifts at work. Work, Employment and Society, 32(6), 1061–1077. https://doi.org/10.1177/0950017017719839
   Web of Science ®Google Scholar
• Zoller, H. M. (2004). Manufacturing health: Employee perspectives on problematic outcomes in a workplace health promotion initiative. Western Journal of Communication, 68(3), 278–301. https://doi.org/10.1080/10570310409374802
   Google Scholar