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Communication Quarterly Volume 39, 1991 - Issue 4
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Original Articles

Expectancy violation and student rating of instruction

Chas D. Koermer Assistant Professor in the Department of Speech, Winthrop College, Rock Hill, South Carolina, 29733
&
John L. Petelle Professor in the Department of Speech Communication, University of Nebraska‐Lincoln, Lincoln, Nebraska, 68588
Pages 341-350 | Published online: 21 May 2009
 
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Abstract

This study examined whether violations that are incongruent with student expectations are significantly different than congruent violations of expectancy in relation to student ratings of instruction. Analysis using the Scheffe' post ANOVA test revealed that college students having high expectations/high experiences evaluated teachers more favorably than students with low expectations/high experiences, low expectations/low experiences and high expectations/low experiences. Reasons why these findings did not coincide with the expectancy violation model are offered.

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Related Research Data

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