Interrogating students’ perceptions of their online learning experiences with Brookfield’s critical incident questionnaire

Abstract

This article discusses whether the very act of accessing online students’ experiences of teaching may itself foster students’ sense of belonging to a learning community. The article reports and reflects on the application of Brookfield’s critical incident questionnaire (CIQ) in postgraduate courses delivered online in 2008–2010 through the University of Newcastle in Australia. The anonymous CIQ is designed in part to access students’ views of teaching practice, and was deployed as part of an ongoing interest in quality teaching. The article makes recommendations for deploying the CIQ in online learning spaces and concludes with some reflections on unexpected opportunities thoughtful CIQ deployment may provide. The practice of sharing students’ anonymous responses may have helped to foster students’ sense of a shared learning community. This may be particularly valuable in an asynchronous online learning context where students are typically geographically isolated from one another.

Keywords:

• reflecting on teaching
• tertiary teaching and learning quality
• Brookfield’s critical incident questionnaire
• online learning communities