Informed Systems: ‘Designing Together’ for ‘Learning Together’

Abstract

Informed Systems promotes using information to learn during systems design and within designed systems, to advance coworker capability and further organizational capacity. In this spirit, an Informed Systems Capacity Bridge Model is presented, which connects individual information use and collective workplace learning. The associated Information Curation and Knowledge Management Conceptual Map presents requisite elements of an information-focused and technology-enabled workplace ecosystem. Concluding reflections place information experience in the foreground to enhance ‘what works well’ for ‘learning together’ through ‘designing together’, to catalyze workplace learning, activate systems thinking, animate reflective dialog, and catalyze organizational inquiry.

Keywords:

• informed systems
• organizational learning
• soft systems methodology (SSM)
• informed learning
• information experience design (IXD)