Tolerance for workplace incivility, employee cynicism and job search behavior

ABSTRACT

Workplace incivility is a source of predominant stress in organizations, and a vital cause for job search behavior (JSB). Drawing upon conservation resource theory, this paper examines the relationship between tolerance for workplace incivility (TWI), JSB and cynicism among employed individuals. Utilizing data obtain from n = 331 hotel employees in Jordan, a structural equation modeling was applied. The data revealed that (1) TWI has a positive impact on JSB; (2) that cynicism has a positive impact on JSB and (3) and that cynicism does not moderate the relationship between TWI and JSB. Theoretical and practical implications are discussed.

摘要

工作场所的不文明行为在组织中是主要的压力来源，也是求职行为的一个重要原因。 基于节约资源（COR）理论，本文探讨了工作场所的不文明行为，求职行为以及就业个体之间的愤世嫉俗的关系。利用从约旦的331酒店员工获得的数据，应用了结构方程模型。数据显示：（1）容忍工作场所的不文明行为对求职行为有积极的影响；（2），愤世嫉俗对求职行为有积极影响；（3）而冷嘲热讽不能缓和工作不文明容忍度和求职行为之间的关系。本文的理论和实践影响也作了讨论。

KEYWORDS:

• Tolerance for workplace incivility
• job search behavior
• cynicism
• hotel industry
• Jordan

关键词:

• 工作场所的不文明行为的宽容
• 求职行为
• 愤世嫉俗
• 酒店业
• 约旦

Disclosure statement

No potential conflict of interest was reported by the authors.